Go Cashless! : Mobile Payment Apps Acceptance in Developing Countries : The Jordanian Context Perspective
Almajali, D., Al-Okaily, M., Al-Daoud, K., Weshah, S., & Shaikh, A. A. (2022). Go Cashless! : Mobile Payment Apps Acceptance in Developing Countries : The Jordanian Context Perspective. Sustainability, 14(20), Article 13524. https://doi.org/10.3390/su142013524
Julkaistu sarjassa
SustainabilityTekijät
Päivämäärä
2022Oppiaine
Digital marketing and CommunicationDigitaalinen liiketoiminta ja talous (painoala)MarkkinointiBasic or discovery scholarshipDigital marketing and CommunicationDigital Business and Economy (focus area)MarketingBasic or discovery scholarshipTekijänoikeudet
© 2022 by the authors. Licensee MDPI, Basel, Switzerland.
Despite the expanding global usage of mobile phones in money transactions, the adoption of mobile payment systems in Jordan remains slow. This study employed the technology acceptance model (TAM) to identify the factors with a potential impact on mobile payment systems acceptance. The impact of perceived privacy (PP) and the mediating function of perceived certainty (PC) on the behavioral intention (BI) of mobile payment systems among Jordanian ministries were examined. Data obtained from 270 respondents were analyzed using partial least-squares structural equation modeling (PLS-SEM). The empirical findings show a positive link between perceived usefulness (PU) and PC on the BI of mobile payment systems. The mediation analysis demonstrated that PC partially mediated the association of PP with the BI of mobile payment systems. The final section concluded the paper by presenting the key theoretical and practical ramifications, as well as the research’s limitations and future directions.
Julkaisija
MDPIISSN Hae Julkaisufoorumista
2071-1050Asiasanat
Julkaisu tutkimustietojärjestelmässä
https://converis.jyu.fi/converis/portal/detail/Publication/160489167
Metadata
Näytä kaikki kuvailutiedotKokoelmat
- Kauppakorkeakoulu [1355]
Lisätietoja rahoituksesta
This research received no external funding.Lisenssi
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