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dc.contributor.authorLumivalo, Juuli
dc.contributor.authorTiilikainen, Sanna
dc.contributor.authorElo, Jenny Maria
dc.date.accessioned2022-07-01T11:48:06Z
dc.date.available2022-07-01T11:48:06Z
dc.date.issued2022
dc.identifier.citationLumivalo, J., Tiilikainen, S., & Elo, J. M. (2022). “The Pokémon that Got Away” : Employing Actor-Network Theory to Unmask the Technology Actor in Cybernized Services. In <i>ECIS 2022 : Proceedings of the 30th European Conference on Information Systems, Timisoara, Romania, June 20.-24.2022</i> (Article 74). Association for Information Systems. <a href="https://aisel.aisnet.org/ecis2022_rp/74/" target="_blank">https://aisel.aisnet.org/ecis2022_rp/74/</a>
dc.identifier.otherCONVID_147472258
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/82182
dc.description.abstractDigitalization and emerging technologies have given rise to cybernized services and a debate questioning the traditional Service-dominant logic (SDL) view of technology as a resource in service exchange. To date, little is known about the role of technology as a value co-creating (or co-destroying) actor in the context of services empowered by emerging technologies. Attaining an in-depth understanding of technology as an actor in cybernized service ecosystems is integral for practitioners and researchers alike to foster and investigate value co-creation in the sociotechnical interactions from the perspective of the involved human actors. To address this need, we unmask the technology actor by conducting a qualitative content analysis on in-depth laddering interviews with users of the Augmented Reality (AR) mobile game application Pokémon Go. Employing the Actor-Network Theory (ANT), we depict three emerging technology actor roles in service exchange and discuss their value co-creative/destructive implications to research and practice.en
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherAssociation for Information Systems
dc.relation.ispartofECIS 2022 : Proceedings of the 30th European Conference on Information Systems, Timisoara, Romania, June 20.-24.2022
dc.relation.urihttps://aisel.aisnet.org/ecis2022_rp/74/
dc.rightsIn Copyright
dc.subject.othersosiotekninen vuorovaikutus
dc.title“The Pokémon that Got Away” : Employing Actor-Network Theory to Unmask the Technology Actor in Cybernized Services
dc.typeconferenceObject
dc.identifier.urnURN:NBN:fi:jyu-202207013781
dc.contributor.laitosInformaatioteknologian tiedekuntafi
dc.contributor.laitosFaculty of Information Technologyen
dc.contributor.oppiaineValue Creation for Cyber-Physical Systems and Servicesfi
dc.contributor.oppiaineTietojärjestelmätiedefi
dc.contributor.oppiaineValue Creation for Cyber-Physical Systems and Servicesen
dc.contributor.oppiaineInformation Systems Scienceen
dc.type.urihttp://purl.org/eprint/type/ConferencePaper
dc.type.coarhttp://purl.org/coar/resource_type/c_5794
dc.description.reviewstatuspeerReviewed
dc.relation.issn2184-1934
dc.type.versionpublishedVersion
dc.rights.copyright© 2022 the Authors
dc.rights.accesslevelopenAccessfi
dc.relation.conferenceEuropean Conference on Information Systems
dc.subject.ysodigitalisaatio
dc.subject.ysolisätty todellisuus
dc.subject.ysoarvonluonti
dc.subject.ysoteknologia
dc.subject.ysoteknologinen kehitys
dc.subject.ysovaikutukset
dc.subject.ysopalveluntuottajat
dc.subject.ysoyhteiskunnalliset vaikutukset
dc.subject.ysopalvelut
dc.format.contentfulltext
jyx.subject.urihttp://www.yso.fi/onto/yso/p8692
jyx.subject.urihttp://www.yso.fi/onto/yso/p25016
jyx.subject.urihttp://www.yso.fi/onto/yso/p21123
jyx.subject.urihttp://www.yso.fi/onto/yso/p2339
jyx.subject.urihttp://www.yso.fi/onto/yso/p8956
jyx.subject.urihttp://www.yso.fi/onto/yso/p795
jyx.subject.urihttp://www.yso.fi/onto/yso/p12069
jyx.subject.urihttp://www.yso.fi/onto/yso/p7128
jyx.subject.urihttp://www.yso.fi/onto/yso/p838
dc.rights.urlhttp://rightsstatements.org/page/InC/1.0/?language=en
dc.type.okmA4


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