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dc.contributor.authorJämsen, Rasa
dc.contributor.authorSivunen, Anu
dc.contributor.authorBlomqvist, Kirsimarja
dc.date.accessioned2022-02-24T08:04:46Z
dc.date.available2022-02-24T08:04:46Z
dc.date.issued2022
dc.identifier.citationJämsen, R., Sivunen, A., & Blomqvist, K. (2022). Employees’ perceptions of relational communication in full-time remote work in the public sector. <i>Computers in Human Behavior</i>, <i>132</i>, Article 107240. <a href="https://doi.org/10.1016/j.chb.2022.107240" target="_blank">https://doi.org/10.1016/j.chb.2022.107240</a>
dc.identifier.otherCONVID_104345211
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/79923
dc.description.abstractThe global COVID-19 pandemic has led to numerous changes in society. This paper aims to understand how the abrupt transfer to remote work is reflected in employees' perceptions of relational communication at their work. Our research question is as follows: What kinds of perceptions and profiles regarding relational communication can be found among full-time remote workers? A sample of 1, 091 Finnish public sector employees with virtually no previous experience in remote work completed an open-ended survey during the first wave of the pandemic. The findings present 17 aspects of relational communication that the respondents mentioned as having changed because of moving to remote work. These aspects divide the respondents into three groups: those who found remote work as a challenge for relational communication, those who found it as an opportunity for relational communication, and those whose perceptions were ambivalent. The respondents’ individual characteristics are presented alongside their perceptions. The results reflect the diversity of relational communication in organizations, highlighting its importance to well-being and coping. The practical implications of the study reflect the typical time and place of relational communication in traditional organizing, offering insights into how to develop a culture that enables relational communication in remotely working organizations.en
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherElsevier Ltd.
dc.relation.ispartofseriesComputers in Human Behavior
dc.rightsCC BY 4.0
dc.subject.otherCOVID-19
dc.subject.othercommunication technology
dc.subject.otherrelational communication
dc.subject.otherremote work
dc.subject.othertechnology-mediated communication
dc.subject.otherwork relationships
dc.titleEmployees’ perceptions of relational communication in full-time remote work in the public sector
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-202202241656
dc.contributor.laitosKieli- ja viestintätieteiden laitosfi
dc.contributor.laitosDepartment of Language and Communication Studiesen
dc.contributor.oppiaineViestintäfi
dc.contributor.oppiaineCommunicationen
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.description.reviewstatuspeerReviewed
dc.relation.issn0747-5632
dc.relation.volume132
dc.type.versionpublishedVersion
dc.rights.copyright© 2022 The Authors. Published by Elsevier Ltd.
dc.rights.accesslevelopenAccessfi
dc.relation.grantnumber40981/31/2020
dc.subject.ysoCOVID-19
dc.subject.ysotyöyhteisöt
dc.subject.ysosisäinen viestintä
dc.subject.ysotyöntekijät
dc.subject.ysoyhteisöviestintä
dc.subject.ysoviestintätekniikka
dc.subject.ysojulkinen sektori
dc.subject.ysoetätyö
dc.subject.ysokeskinäisviestintä
dc.format.contentfulltext
jyx.subject.urihttp://www.yso.fi/onto/yso/p38829
jyx.subject.urihttp://www.yso.fi/onto/yso/p8543
jyx.subject.urihttp://www.yso.fi/onto/yso/p19559
jyx.subject.urihttp://www.yso.fi/onto/yso/p1075
jyx.subject.urihttp://www.yso.fi/onto/yso/p26123
jyx.subject.urihttp://www.yso.fi/onto/yso/p10872
jyx.subject.urihttp://www.yso.fi/onto/yso/p7104
jyx.subject.urihttp://www.yso.fi/onto/yso/p10801
jyx.subject.urihttp://www.yso.fi/onto/yso/p15217
dc.rights.urlhttps://creativecommons.org/licenses/by/4.0/
dc.relation.doi10.1016/j.chb.2022.107240
dc.relation.funderBusiness Finlandfi
dc.relation.funderBusiness Finlanden
jyx.fundingprogramMuut, Business Finlandfi
jyx.fundingprogramOthers, Business Finlanden
jyx.fundinginformationThis research has been supported by Business Finland [grant no.40981/31/2020]. T


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