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dc.contributor.advisorHalttunen, Veikko
dc.contributor.authorPlyhm, Max
dc.date.accessioned2021-11-23T10:52:10Z
dc.date.available2021-11-23T10:52:10Z
dc.date.issued2021
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/78768
dc.description.abstractRobotic Process Automation (RPA) is an automation technology, which allows organizations to automate their high volume, simple and repetitive tasks. By implementing RPA, the organizations can refocus human resources into other value creating tasks and increase efficiency while limiting human error. The aim of this master’s thesis was to study the suitability of RPA in an invoice factoring process. The focus of this study was on the positive and negative aspects of a possible RPA implementation would bring to the organization, what a successful RPA project would look like and if RPA is the correct automation technology for the process. The case company in question is a medium sized financial services organization in Finland. In the literature review portion of this study the case for RPA implementation is built based on previous research on the subject. The literature review is divided into two parts. The first part looks at RPA in general and then expands to the strengths and weaknesses of RPA, the suitability of RPA and then finally what a possible implementation could look like. The second part focuses on how to conduct a successful RPA project. Based on the findings of this study, RPA is a suitable automation tool for part of the process. The part where simple data searches are being made to determine eligibility to finance are more than suited to be automated for RPA. The study also finds that RPA is best seen as a temporary solution to solve the simplest and most pressing automation issues organizations have, while developing more cognitive and capable technologies on the side. The organizational changes that a RPA implementation can be broad but were mainly seen as positive. This includes the change of job description, completely new positions and the change of organizational culture as a whole. The study revealed the success factors for a successful RPA project to being a robust communication, a well developed plan, organizational preparedness and proper documentations. The findings of this study partially confirm the findings of previous studies but the lack of specific studies into invoice factoring leaves room for further studies. This study can be used as a guide in the planning phase of a RPA implementation project.en
dc.format.extent62
dc.format.mimetypeapplication/pdf
dc.language.isoen
dc.titleRPA implementation in invoice factoring
dc.identifier.urnURN:NBN:fi:jyu-202111235776
dc.type.ontasotPro gradu -tutkielmafi
dc.type.ontasotMaster’s thesisen
dc.contributor.tiedekuntaInformaatioteknologian tiedekuntafi
dc.contributor.tiedekuntaFaculty of Information Technologyen
dc.contributor.laitosInformaatioteknologiafi
dc.contributor.laitosInformation Technologyen
dc.contributor.yliopistoJyväskylän yliopistofi
dc.contributor.yliopistoUniversity of Jyväskyläen
dc.contributor.oppiaineTietojärjestelmätiedefi
dc.contributor.oppiaineInformation Systems Scienceen
dc.rights.copyrightJulkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty.fi
dc.rights.copyrightThis publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.en
dc.type.publicationmasterThesis
dc.contributor.oppiainekoodi601
dc.subject.ysolaskutus
dc.subject.ysoautomaatio
dc.subject.ysotietotekniikka
dc.subject.ysoautomaatiojärjestelmät
dc.subject.ysoinvoicing
dc.subject.ysoautomation
dc.subject.ysoinformation technology
dc.subject.ysoautomation systems
dc.format.contentfulltext
dc.type.okmG2


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