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dc.contributor.authorStrömmer, Maiju
dc.contributor.editorGonçalves, Kellie
dc.contributor.editorKelly-Holmes, Helen
dc.date.accessioned2021-10-04T07:25:03Z
dc.date.available2021-10-04T07:25:03Z
dc.date.issued2021
dc.identifier.citationStrömmer, M. (2021). Physical Work, Customer Service, or Teamwork? : Language Requirements for Seasonal Cleaning Work in the Booming Arctic Tourism Industry. In K. Gonçalves, & H. Kelly-Holmes (Eds.), <i>Language, Global Mobilities, Blue-Collar Workers and Blue-Collar Workplaces</i> (pp. 187-203). Routledge. Routledge Critical Studies in Multilingualism, 24. <a href="https://doi.org/10.4324/9780429298622-10" target="_blank">https://doi.org/10.4324/9780429298622-10</a>
dc.identifier.otherCONVID_101294881
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/77986
dc.description.abstractIn many parts of the world, cleaning services are mostly subcontracted, which means intense competition and increased demand for efficiency. Consequently, the terms and conditions of employment have declined and the turnover of workers is high. Remote areas such as the Arctic face particular difficulties recruiting and retaining cleaning workers. Nonetheless, possibilities to earn and aspirations for a better life bring center – periphery, cross-border, and lifestyle mobilities to the peripheral north, especially in winter. This chapter examines cleaning as seasonal blue-collar work in a booming tourist destination in Arctic Finland. Applying an ethnographic and discourse analytical approach of nexus analysis, this chapter discusses three discourses circulating in the resort that are relevant to the language requirements of seasonal cleaning workers. The data collected in the Arctic tourist destination consist of interviews with recruiters and ethnographic observations of cleaners’ workdays. The chapter offers new insights into blue-collar work by showing how blue-collar workers also are expected to be mobile and work in multilingual environments under the current conditions of the globalized new economy. Further, teamwork is used as a control mechanism to standardize and intensify the work procedures.en
dc.format.extent258
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherRoutledge
dc.relation.ispartofLanguage, Global Mobilities, Blue-Collar Workers and Blue-Collar Workplaces
dc.relation.ispartofseriesRoutledge Critical Studies in Multilingualism
dc.rightsIn Copyright
dc.subject.othertyöehdot
dc.subject.otherkielitaitovaatimukset
dc.titlePhysical Work, Customer Service, or Teamwork? : Language Requirements for Seasonal Cleaning Work in the Booming Arctic Tourism Industry
dc.typebookPart
dc.identifier.urnURN:NBN:fi:jyu-202110045044
dc.contributor.laitosKieli- ja viestintätieteiden laitosfi
dc.contributor.laitosDepartment of Language and Communication Studiesen
dc.type.urihttp://purl.org/eprint/type/BookItem
dc.relation.isbn978-0-367-27900-4
dc.description.reviewstatuspeerReviewed
dc.format.pagerange187-203
dc.type.versionacceptedVersion
dc.rights.copyright© 2021 Taylor & Francis
dc.rights.accesslevelembargoedAccessfi
dc.relation.grantnumber296564
dc.subject.ysosiivousala
dc.subject.ysosiivoojat
dc.subject.ysososiolingvistiikka
dc.subject.ysotalvimatkailu
dc.subject.ysokieli ja kielet
dc.subject.ysosuomi vieraana kielenä
dc.subject.ysotyöntekijät
dc.subject.ysotyövoima
dc.subject.ysokielitaito
dc.subject.ysotyöolot
dc.subject.ysoolosuhteet
dc.subject.ysomatkailuala
dc.subject.ysokilpailuttaminen
dc.subject.ysoulkomainen työvoima
dc.subject.ysoalihankinta
dc.subject.ysokausityö
dc.subject.ysotyövoiman vaihtuvuus
dc.subject.ysoetnografia
dc.subject.ysotyövoiman liikkuvuus
dc.subject.ysodiskurssianalyysi
dc.format.contentfulltext
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dc.rights.urlhttp://rightsstatements.org/page/InC/1.0/?language=en
dc.relation.doi10.4324/9780429298622-10
dc.relation.funderSuomen Akatemiafi
dc.relation.funderAcademy of Finlanden
jyx.fundingprogramAkatemiahanke, SAfi
jyx.fundingprogramAcademy Project, AoFen


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