Team communication in the workplace
Raappana, M., & Horila, T. (2020). Team communication in the workplace. In L. Mikkola, & M. Valo (Eds.), Workplace Communication (pp. 28-40). Routledge. https://doi.org/10.4324/9780429196881-3
© 2020 Taylor & Francis
In today’s organizations, team and group communication is an essential part of work, and it is loaded with expectations. Despite the expectation that teamwork offers an answer to the intense demands of today’s dynamic, ubiquitously digital working life, taking advantage of its benefits is neither simple nor well understood. Teams represent various types of collaboration. Teams can be understood by observing their structures, practices, and processes as well as their functionality and goal achievement. This chapter provides an understanding of the multifaceted reality of groups and teams as it manifests in interaction. The chapter analyzes a variety of team phenomena in order to enhance and develop team performance in the workplace. Although teams can have a designated leader or coordinator, team members can also share leadership. Teams can execute long-lasting, permanent tasks, but they can also be formed for short periods to perform explicit, nonrecurring tasks. The chapter also outlines the practical implications of the communication factors that contribute to team performance and goal achievement in the context of constantly changing working life and the manifold requirements of successful teams. ...
Parent publication ISBN978-0-367-18570-1
Is part of publicationWorkplace Communication
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Horila, Tessa (University of Jyväskylä, 2018)Teams are a very common way to organize work within a variety of fields. The role of competent communication in high-quality and successful teamwork is emphasized in both research and in working life discourse. However, ...
Lahti, Malgorzata (University of Jyväskylä, 2015)
Raappana, Mitra (Jyväskylän yliopisto, 2018)In digitalized contemporary working life virtual teams have become increasingly ubiquitous. Teams are seen as platforms for synergy, productiveness, and efficacy. However, manifold organizational environments, ...
Lahti, Malgorzata; Valo, Maarit (Oxford University Press, 2017)The workplace is a highly meaningful context for intercultural communication where persons who come from different countries, identify with different ethnic groups or speak different languages get to collaborate and develop ...
Horila, Tessa; Valo, Maarit (Prologos ry, 2016)Tässä teoreettisessa artikkelissa esitellään uusi yhteisen vuorovaikutusosaamisen käsite. Se soveltuu erityisesti työelämän tiimien vuorovaikutusosaamisen tarkasteluun. Vuorovaikutusosaamista on määritelty ja tutkittu ...