Toward a Model of Workforce Training and Development

Abstract

In the modern, ever-changing world, both employers and employees are struggling in keeping their competitive advantage. Previous studies have recognised that both formal instruction and informal learning are needed to gain and maintain competence. The famous 70-20-10 model states that only 10 per cent of learning occurs during the formal instruction. The challenge for the organisations is how the formal instruction can and should be provided to employees. In this paper, we constructed a model of Workforce Training and Development (WOTRA), based on the current learning theories, modes, methods, and models. WOTRA can be used by both employers and employees to choose an adequate mix of learning modes and methods to achieve their learning goals.