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dc.contributor.authorKuoppamäki, Sanna-Mari
dc.date.accessioned2018-11-06T12:37:01Z
dc.date.available2020-12-01T22:35:13Z
dc.date.issued2018
dc.identifier.citationKuoppamäki, S.-M. (2018). Digital participation in service environments among senior electricity consumers in Finland. <i>Technology in Society</i>, <i>55</i>, 111-118. <a href="https://doi.org/10.1016/j.techsoc.2018.07.003" target="_blank">https://doi.org/10.1016/j.techsoc.2018.07.003</a>
dc.identifier.otherCONVID_28152258
dc.identifier.otherTUTKAID_78198
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/60123
dc.description.abstractResearch to date suggests that older adults engage with digital technologies less frequently than young adults. Studies typically focus on chronological age, ignoring the effects of life course factors on the adoption and use of digital technologies. By utilising multiple triangulation, the article investigates the role of age and life course stage in the usage of an electricity company's online services among senior consumers. The data are derived from an internet-based survey study (N = 1366) and six focus group discussions involving Finnish electricity consumers (N = 29). The results suggest that online consumers aged 50 and over utilise electricity company online services more frequently than younger consumers. Seniors report lack of knowledge regarding online environments less frequently than young adults. On the bodily level, senior consumers mention physical discomfort as a challenge and maintaining a physically active lifestyle as a driving force for digital participation. On the mental level, seniors report environmentally conscious attitudes and altruistic values as a challenge and social connectedness as a motivation to digital participation. On the biographical level, a decline in social networks challenges digital participation but simultaneously provides new opportunities for strengthening existing networks. In conclusion, the article suggests that life course factors (e.g. multidimensionality of age and other socio-demographic variables, such as occupation and income level) may better explain use of electricity company online services among seniors than chronological age.fi
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherPergamon Press
dc.relation.ispartofseriesTechnology in Society
dc.rightsIn Copyright
dc.subject.otherdigital participation
dc.subject.otheronline environments
dc.subject.otherolder adults
dc.subject.otherlife course
dc.titleDigital participation in service environments among senior electricity consumers in Finland
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-201811064634
dc.contributor.laitosYhteiskuntatieteiden ja filosofian laitosfi
dc.contributor.laitosDepartment of Social Sciences and Philosophyen
dc.contributor.oppiaineSosiologiafi
dc.contributor.oppiaineSosiologyen
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.date.updated2018-11-06T10:15:08Z
dc.description.reviewstatuspeerReviewed
dc.format.pagerange111-118
dc.relation.issn0160-791X
dc.relation.numberinseries0
dc.relation.volume55
dc.type.versionacceptedVersion
dc.rights.copyright© 2018 Elsevier Ltd.
dc.rights.accesslevelopenAccessfi
dc.subject.ysosähköiset palvelut
dc.subject.ysoverkkopalvelut
dc.subject.ysosähköyhtiöt
dc.subject.ysokuluttajat
dc.subject.ysoosallistuminen
dc.subject.ysoikäryhmät
dc.subject.ysoelämänkaari
dc.subject.ysoikääntyneet
dc.subject.ysosähkönkulutus
dc.subject.ysoikääntyminen
dc.format.contentfulltext
jyx.subject.urihttp://www.yso.fi/onto/yso/p23542
jyx.subject.urihttp://www.yso.fi/onto/yso/p6624
jyx.subject.urihttp://www.yso.fi/onto/yso/p5562
jyx.subject.urihttp://www.yso.fi/onto/yso/p1397
jyx.subject.urihttp://www.yso.fi/onto/yso/p10727
jyx.subject.urihttp://www.yso.fi/onto/yso/p5593
jyx.subject.urihttp://www.yso.fi/onto/yso/p3313
jyx.subject.urihttp://www.yso.fi/onto/yso/p2433
jyx.subject.urihttp://www.yso.fi/onto/yso/p15953
jyx.subject.urihttp://www.yso.fi/onto/yso/p5056
dc.rights.urlhttp://rightsstatements.org/page/InC/1.0/?language=en
dc.relation.doi10.1016/j.techsoc.2018.07.003


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