Factory workers' ordinary user experiences : an overlooked perspective
Meneweger, T., Wurhofer, D., Fuchsberger, V. & Tscheligi, M. (2018). Factory workers' ordinary user experiences: An overlooked perspective. Human Technology, 14 (2), 209-232. doi:10.17011/ht/urn.201808103817
Published inHuman Technology
© 2018 Thomas Meneweger, Daniela Wurhofer, Verena Fuchsberger, & Manfred Tscheligi, and the Open Science Centre, University of Jyväskylä
Experiences with technology often are described as exciting and outstanding, for instance, in relation to novel technologies at home or at work. In this article, we aim to complement this perspective by emphasizing people’s mundane and ordinary experiences with technology, that is, unremarkable experiences happening in the background of people’s attention. Based on our investigations of user experience in a semiconductor factory, we show how such ordinary experiences are substantial in workers’ everyday interactions with technology, which are mainly shaped by repetitive activities and routines. However, current conceptions of user experience seem to overlook those mundane experiences and how they can contribute to positive experiences with technology, as well as work engagement in the factory. In this article, we describe how ordinary experiences can be understood and described to amend current user experience conceptions by discussing theoretical, methodological, and design consequences. ...
PublisherUniversity of Jyväskylä
MetadataShow full item record
Showing items with similar title or keywords.
What do we do when we analyse the temporal aspects of computer-supported collaborative learning? A systematic literature review Lämsä, Joni; Hämäläinen, Raija; Koskinen, Pekka; Viiri, Jouni; Lampi, Emilia (Elsevier BV, 2021)To better understand the premises for successful computer-supported collaborative learning (CSCL), several studies over the last 10 years have analysed the temporal aspects of CSCL. We broadly define the temporal aspects ...
Oksanen, Kimmo (University of Jyväskylä, Finnish Institute for Educational Research, 2014)
Client information systems’ support for case-based social work : experiences of Finnish social workers Salovaara, Samuel; Ylönen, Katri (Routledge, 2021)In recent years, Finland has seen extensive development in the area of social and healthcare information management aimed at harmonizing client information systems (CISs) and ways of documenting client information. The ...
Developing a programme theory for the Systemic Practice Model in children's social care : Key informants' perspectives Aaltio, Elina; Isokuortti, Nanne (Wiley-Blackwell, 2021)Vague programme descriptions are known to impede implementation and evaluation. Yet social work change programmes often fail to describe in detail how they aim to provide better outcomes for children and families. This ...
Farooq, Umer; Carroll, John M. (University of Jyväskylä, Agora Center, 2011)When creativity is taken as a long-term, complex, and collaborative activity, support for awareness is required for group members to monitor the development of ideas, track how these ideas became narrowed, and understand ...