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dc.contributor.authorOlaleye, Sunday Adewale
dc.contributor.authorSalo, Jari
dc.contributor.authorUkpabi, Dandison
dc.date.accessioned2018-04-25T07:32:18Z
dc.date.available2018-04-25T07:32:18Z
dc.date.issued2018
dc.identifier.citationOlaleye, S. A., Salo, J., & Ukpabi, D. (2018). The Role of Reputation on Trust and Loyalty : A Cross-Cultural Analysis of Tablet E-Tailing. <i>International Journal of E-Business Research</i>, <i>14</i>(2), Article 4. <a href="https://doi.org/10.4018/ijebr.2018040104" target="_blank">https://doi.org/10.4018/ijebr.2018040104</a>
dc.identifier.otherCONVID_27933673
dc.identifier.otherTUTKAID_76983
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/57743
dc.description.abstractThe purpose of this article is to empirically examine the role of online retailer's website reputation on tablet commerce and to compare the trust arbitration between reputation and loyalty in two cultures - Finland and Nigeria. Data was collected from Finland and Nigeria, using purposive and snowball sampling methods. This article uses Structural Equation Modelling and mediation analysis. The results reveal that the reputation of online retailer's website is not a direct determinant of loyalty for online shopping while trust colligates with ease of use. The effect of an online retailer's website reputation is stronger in Nigeria than in Finland and trust is a strong predictor of ease of use in Finland than Nigeria. Furthermore, trust fully mediates the effect of reputation on loyalty in Finland and partially mediates the effect of reputation and loyalty in Nigeria. The implication of the result on existing and future managers were discussed with future direction.
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherIGI Global
dc.relation.ispartofseriesInternational Journal of E-Business Research
dc.subject.otheronline retailer's website reputation
dc.subject.othercross-cultural analysis
dc.titleThe Role of Reputation on Trust and Loyalty : A Cross-Cultural Analysis of Tablet E-Tailing
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-201804242352
dc.contributor.laitosKauppakorkeakoulufi
dc.contributor.laitosSchool of Business and Economicsen
dc.contributor.oppiaineBasic or discovery scholarshipfi
dc.contributor.oppiaineMarkkinointifi
dc.contributor.oppiaineBasic or discovery scholarshipen
dc.contributor.oppiaineMarketingen
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.date.updated2018-04-24T15:15:08Z
dc.type.coarhttp://purl.org/coar/resource_type/c_2df8fbb1
dc.description.reviewstatuspeerReviewed
dc.relation.issn1548-1131
dc.relation.numberinseries2
dc.relation.volume14
dc.type.versionpublishedVersion
dc.rights.copyright© IGI Global, 2018. Published in this repository with the kind permission of the publisher.
dc.rights.accesslevelopenAccessfi
dc.subject.ysoluottamus
dc.subject.ysouskollisuus
dc.subject.ysomaine
dc.subject.ysokulttuurienvälinen tutkimus
dc.subject.ysolojaalius
dc.subject.ysoverkkokauppa
dc.format.contentfulltext
jyx.subject.urihttp://www.yso.fi/onto/yso/p1725
jyx.subject.urihttp://www.yso.fi/onto/yso/p7328
jyx.subject.urihttp://www.yso.fi/onto/yso/p3615
jyx.subject.urihttp://www.yso.fi/onto/yso/p2975
jyx.subject.urihttp://www.yso.fi/onto/yso/p9969
jyx.subject.urihttp://www.yso.fi/onto/yso/p9457
dc.relation.doi10.4018/ijebr.2018040104
dc.type.okmA1


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