Global Communication with Icons : Hotel Safety as an Environmental Context
Heimbürger, A., & Khanom, S. (2015). Global Communication with Icons : Hotel Safety as an Environmental Context. In T. Welzer, M. Hölbl, Y. Kiyoki, B. Thalheim, & H. Jaakkola (Eds.), Proceedings of the 25th International Conference on Information Modelling and Knowledge Bases - EJC 2015 (pp. 139-150). Maribor: University of Maribor. Retrieved from http://ejc2015.um.si/wp-content/uploads/2015/06/ejc2015-Proceedings-A4...
© 2011 the Authors & University of Maribor. Published by IOS Press. Published in this repository with the kind permission of the publisher.
Icons are small signs with fixed meanings. Icons are usually context specific. For example in the context of a hotel, the client can often find icons in hotel room books and safety guides. Scandic Hotel chain, for example, currently provides the manual for its safety system in 14 languages. There are at least two major shortcomings of this system: (1) in emergency or panic situations, it is very difficult to find your own language from the leaflet, and (2) there are no Asian languages. There is an obvious need for a global icon-based hotel safety language. In our paper, we introduce an icon-based model, language and mobile application for hotel safety.