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dc.contributor.advisorCroucher Stephen M
dc.contributor.authorLauwo, George
dc.date.accessioned2015-01-18T17:52:22Z
dc.date.available2015-01-18T17:52:22Z
dc.date.issued2015
dc.identifier.otheroai:jykdok.linneanet.fi:1465320
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/45108
dc.description.abstractThis study investigated cultural similarity and dissimilarity in intercultural conflicts, by focusing on how a mediator understands cultural difference in the process of mediation. Intercultural conflict occurs when cultural worldviews of an individual or group are incompatible with the worldviews of another cultural group within the same community. Special interest has been on social inequality, stereotypes and ingroup outgroup tension as causes of intercultural conflicts. Participants for this study were qualified mediators from South Africa. In order to understand their practice environment and mediation landscape in general, community conflict in South Africa was studied. The findings revealed that cultural similarity and dissimilarity exist in every conflict, and it surfaces in the early sessions of the mediation process. A mediator is therefore compelled to familiarize with cultural differences by analyzing nature of the dispute, checking background of the parties in conflict and observing the disputants. Factors such as race/ethnicity, language, age and education of the individuals in a group in conflict are indicators used to identify cultural similarity and dissimilarity. Similarity in culture tends to draw party members together, enabling cooperation in narrowing the issues and uncovering underlying interests and needs, which makes facilitating for a resolution easy. Cultural understanding by a mediator helps to avoid mediation breakdown.en
dc.format.extent1 verkkoaineisto (63 sivua)
dc.language.isoeng
dc.rightsThis publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.en
dc.rightsJulkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty.fi
dc.subject.otherintercultural conflict
dc.subject.othercultural difference
dc.subject.othersimilarity
dc.subject.otherdissimilarity
dc.subject.otherstereotype
dc.subject.otheringroup outgroup
dc.subject.othersocial inequality
dc.subject.othermediation
dc.subject.othermediator
dc.titleCultural similarity and dissimilarity in intercultural conflicts
dc.identifier.urnURN:NBN:fi:jyu-201501181135
dc.type.ontasotPro gradufi
dc.type.ontasotMaster's thesisen
dc.contributor.tiedekuntaHumanistinen tiedekuntafi
dc.contributor.tiedekuntaFaculty of Humanitiesen
dc.contributor.laitosViestintätieteiden laitosfi
dc.contributor.laitosDepartment of Communicationen
dc.contributor.yliopistoUniversity of Jyväskyläen
dc.contributor.yliopistoJyväskylän yliopistofi
dc.contributor.oppiainekulttuurienvälinen viestintäfi
dc.contributor.oppiaineMaster's Degree Programme in Intercultural Communicationen
dc.date.updated2015-01-18T17:52:23Z
dc.rights.accesslevelopenAccessfi
dc.contributor.oppiainekoodi3134
dc.subject.ysokulttuurierot
dc.subject.ysokulttuuri
dc.subject.ysoeriarvoisuus
dc.subject.ysoerilaisuus
dc.subject.ysostereotypiat
dc.subject.ysosovittelu
dc.subject.ysosovittelijat


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