Social Psychology of Persuasion Applied to Human Agent Interaction
Liu, S. & Helfenstein, S. & Wahlstedt, A. (2008). Social Psychology of Persuasion Applied to Human–Agent Interaction. Human Technology, Volume 4 (2), pp. 123-143. URN:NBN:fi:jyu-200810245833. Retrieved from http://www.humantechnology.jyu.fi
Julkaistu sarjassa
Human Technology: An Interdisciplinary Journal on Humans in ICT EnvironmentsPäivämäärä
2008Tekijänoikeudet
© 2008 Shenghua Liu, Sacha Helfenstein, and Ari Wahlstedt, and the Agora Center, University of Jyväskylä
2009:48 | 2010:48 | 2011:20 | 2012:23 | 2013:25 | 2014:33 | 2015:52 | 2016:73 | 2017:178 | 2018:244 | 2019:273 | 2020:213 | 2021:151 | 2022:157 | 2023:181 | 2024:175 | 2025:8
This paper discusses and evaluates the application of a social psychologically
enriched, user-centered approach to agent architecture design. The major aim is to
facilitate human–agent interaction (HAI) by making agents not only algorithmically more
intelligent but also socially more skillful in communicating with the user. A decision-making
model and communicative argumentation strategies have been incorporated into the agent
architecture. In the presented content resource management experiments, enhancement of
human task performance is demonstrated for users that are supported by a persuasive
agent. This superior performance seems to be rooted in a more trusting collaborative
relationship between the user and the agent, rather than in the appropriateness of the
agent’s decision-making suggestions alone. In particular, the second experiment
demonstrated that interface interaction design should follow the principles of taskorientation
and implicitness. Making the influence of the agent too salient can trigger
counterintentional effects, such as users’ discomfort and psychological reactance.
...
Julkaisija
University of Jyväskylä, Agora CenterISSN Hae Julkaisufoorumista
1795-6889
Alkuperäislähde
http://www.humantechnology.jyu.fiMetadata
Näytä kaikki kuvailutiedotKokoelmat
- Human technology [245]
Lisenssi
Samankaltainen aineisto
Näytetään aineistoja, joilla on samankaltainen nimeke tai asiasanat.
-
Probing a Proactive Home : Challenges in Researching and Designing Everyday Smart Environments
Mäyrä, Frans; Soronen, Anne; Koskinen, Ilpo; Kuusela, Kristo; Mikkonen, Jussi; Vanhala, Jukka; Zakrzewski, Mari (University of Jyväskylä, Agora Center, 2006)Based on the results of a 3-year interdisciplinary study, this article presents an approach in which proactive information technology was introduced into homes, and discusses the derived design principles from a ... -
Designing a Multichannel Map Service Concept
Halkosaari, Hanna-Maria; Sarjakoski, L. Tiina; Ylirisku, Salu; Sarjakoski, Tapani (University of Jyväskylä, Agora Center, 2013)This paper introduces a user-centered design process for developing a multichannel map service. The aim of the service is to provide hikers with interactive maps through several channels. In a multichannel map service, the ... -
Minimalism for the Win : User-Centered Design for Guidance in Industrial Maintenance
Heinonen, Hanna; Virtaluoto, Jenni; Suomivuori, Tiia; Forsman, Kristian; Kangas, Tuomas; Siltanen, Sanni (Institute of Electrical and Electronics Engineers (IEEE), 2022)Background: We conducted an exploratory study to test the delivery of technical instructions built on the principles of minimalism. The aim was to investigate how we could support target users’ skill levels in a context-sensitive ... -
Grounding the innovation of future technologies
Oulasvirta, Antti (University of Jyväskylä, Agora Center, 2005)Mobile and ubiquitous technologies can potentially change the role of information and communication technology in human lives. Empirical, human-centered approaches are emerging as an alternative to technology-driven ... -
Sosiaalialan korkeakoulutettujen ammattilaisten arviot asiakastietojärjestelmistä 2020
Salovaara, Samuel; Ylönen, Katri; Silén, Marianne; Viitanen, Johanna; Lääveri, Tinja; Hautala, Sanna (Sosiaali- ja terveyshuollon tietojenkäsittely-yhdistys, 2022)Artikkelissa tarkastellaan sosiaalialan korkeakoulutettujen ammattilaisten arvioita käyttämistään asiakastietojärjestelmistä. Artikkelissa arvioidaan Sote-tieto hyötykäyttöön strategian tavoitteiden toteutumista sosiaalialan ...
Ellei toisin mainittu, julkisesti saatavilla olevia JYX-metatietoja (poislukien tiivistelmät) saa vapaasti uudelleenkäyttää CC0-lisenssillä.