Enhancing the Usability of Telecare Devices

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dc.contributor.author Ojel-Jaramillo, José Manuel
dc.contributor.author Cañas, José Juan
dc.date.accessioned 2009-06-02T11:00:36Z
dc.date.available 2009-06-02T11:00:36Z
dc.date.issued 2006
dc.identifier.citation Ojel-Jaramillo, J. M. & Cañas, J. J. (2006). Enhancing the Usability of Telecare Devices. Human Technology, Volume 2 (1), pp. 103-118. URN:NBN:fi:jyu-2006161. Retrieved from http://www.humantechnology.jyu.fi
dc.identifier.issn 1795-6889
dc.identifier.uri http://hdl.handle.net/123456789/20191
dc.description.abstract Demographic and sociological changes in the last 50 years have forced Western societies to create services to attend to elderly people in their homes, where they can live within familiar environments. Telecare involves a device plugged into a telephonic network that provides access to teams of professionals who can attend to the needs of the elderly in their homes. These devices have been designed according to the principles of universal design, but the great number of erroneous calls to telecare centers point to the necessity of enhancing the usability of the devices. One analysis of the cognitive functioning of elderly people showed that a possible cause of these errors could be the difficulty elderly people have when processing language. In our experiment, we tested the hypothesis that the numbers of errors could be reduced by using icons instead of words in the device interface. The results support this hypothesis. en
dc.language.iso eng
dc.publisher University of Jyväskylä, Agora Center
dc.relation.ispartofseries Human Technology: An Interdisciplinary Journal on Humans in ICT Environments
dc.relation.uri http://www.humantechnology.jyu.fi
dc.rights © 2006 José Manuel Ojel-Jaramillo & José Juan Cañas, and the Agora Center, University of Jyväskylä
dc.subject.other telecare en
dc.subject.other usability en
dc.subject.other elderly people en
dc.subject.other cognitive deterioration en
dc.subject.other universal design en
dc.title Enhancing the Usability of Telecare Devices
dc.type Article
dc.identifier.urn URN:NBN:fi:jyu-2006161

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