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• Interpersonal Counseling in the Treatment of Adolescent Depression : A Randomized Controlled Effectiveness and Feasibility Study in School Health and Welfare Services 

  Parhiala, P.; Ranta, K.; Gergov, V.; Kontunen, J.; Law, R.; La Greca, A. M.; Torppa, M.; Marttunen, M. (Springer New York LLC, 2020)

  In order to offer early and accessible treatment for adolescents with depression, brief and effective treatments in adolescents’ everyday surroundings are needed. This randomized controlled trial studied the preliminary ...

• Design Principles for Virtual Reality Applications Used in Collaborative Service Encounters 

  Pöyry, Essi; Holopainen, Jani; Parvinen, Petri; Mattila, Osmo; Tuunanen, Tuure (SAGE Publications, 2024)

  Immersive technologies like virtual reality (VR) provide new opportunities to augment service encounters by supporting customer–service agent collaboration and problem-solving. Guided by the value cocreation and service ...

• Identifying Opportunities for AI applications in Healthcare : Renewing the National Healthcare and Social Services 

  Tyrväinen, Pasi; Silvennoinen, Minna; Talvitie-Lamberg, Karoliina; Ala-Kitula, Anniina; Kuoremäki, Reija (IEEE, 2018)

  A vast variety of artificial intelligence techniques have been deployed to specific healthcare problems during the last thirty years with varying levels of success while there is a shortage of systematic matching of AI ...

• Open source software as a service : provision of open sourcesoftware components to web application developers 

  Calpy, Daniel (2010)

  Over different periods, open source software and Cloud computing have both been described as the next level of evolution in the software industry. Proponents of both paradigms have investigated different approaches to ...

• Why not complain? A paradoxical problem for mobile service and application providers 

  Salo, Markus; Makkonen, Markus (AIS Electronic Library (AISeL), 2014)

  Complaints from dissatisfied users of information systems (IS) help service and product providers decrease user churn and switching, prevent negative word-of-mouth, and improve their services and products. However, many ...