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dc.contributor.authorVilpponen, Hannu
dc.description.abstractTechnological developments have made the ongoing wave of digitalization possible. Digitization is about automating the production and utilization of information and redesigning processes. The design of intelligent and artificial intelligence-enabled systems requires an extension of the traditional design methods used by experts with engineering and information and communication technology (ICT) design backgrounds to a holistic understanding of human needs and the operating environment. Here, life-based design approach serves as a good tool for designing the necessary service processes and human-technology interaction (HTI) solutions. The Finnish government is investing in the digitization of public services. The problem with public digitization projects is the lack of resources in municipalities. This applies to the procurement process, design, and implementation of projects, leading to isolated systems and services without being developed in accordance with the enterprise architecture, digitalization, and service design roadmaps. The change in society and the need it creates for an achievable and sustainable system development require a new kind of investment in competence from procurement organizations. Common terminologies and process descriptions among experts in different fields will play an important role in defining and implementing large-scale multidisciplinary information systems. The development of sustainable and costeffective accessible public information systems and digital services usually requires procurement. This thesis examines the competencies required by procurement processes in public digitization projects. Keywords: aging, life-based design, human–technology interaction, digital wellbeing, procurement processen
dc.publisherJyväskylän yliopisto
dc.relation.ispartofseriesJYU dissertations
dc.relation.haspart<b>Artikkeli I:</b> Hamiti, S., Hakaste, M., Moisio, M., Nefedov, N., Nikula, E., & Vilpponen, H. (1999). Enhanced circuit switched data for real time services over GSM. In <i>Gateway to 21st Century Communications Village — VTC 1999-Fall: IEEE VTS 50th Vehicular Technology Conference, 578–582.</i> DOI: <a href=""target="_blank"> 10.1109/VETECF.1999.797200</a>
dc.relation.haspart<b>Artikkeli II:</b> Papadimitriou, P.D., Sexton, T.A., Varshney, P., & Vilpponen, H. (2001). Turbo coded modulation over GSM channels. In <i>Proceedings of 2001 International Conference on Third Generation Wireless and Beyond, 787–791.</i>
dc.relation.haspart<b>Artikkeli III:</b> Vilpponen, H., Grundström, M., & Abrahamsson, P. (2018). Combining Social Service and Healthcare as the First Country in the World : Exploring the Impacts on Information Systems. <i>Journal of Advances in Information Technology, 9(4), 84-88.</i> DOI: <a href=""target="_blank"> 10.12720/jait.9.4.84-88</a>
dc.relation.haspart<b>Artikkeli IV:</b> Vilpponen, H., Grundström, M., & Abrahamsson, P. (2020). Exploring the Critical Success Factors in Social and Health Care Information Systems Project Procurement. In <i>A. Kumar Goel (Ed.), Recent Developments in Engineering Research Vol. 8. Book Publisher International.</i> JYX: <a href=""target="_blank"></a>
dc.relation.haspart<b>Artikkeli V:</b> Vilpponen, H. (2012). Life-based design to combat loneliness among older people. <i>Journal of Community Informatics, 8(1), 7–14.</i> DOI: <a href=""target="_blank"> 10.15353/joci.v8i1.3059</a>
dc.relation.haspart<b>Artikkeli VI:</b> Vilpponen, H., Leikas, J., & Saariluoma, P. (2020). Designing Digital Well-being of Senior Citizens. In <i>Proceedings of the 13th International Conference on Human System Interactions (HSI) (pp. 40-44). IEEE.</i> DOI: <a href=""target="_blank"> 10.1109/HSI49210.2020.9142655</a>
dc.rightsIn Copyright
dc.titleYou get what you order: required expertise in the procurement of public services
dc.contributor.tiedekuntaFaculty of Information Technologyen
dc.contributor.tiedekuntaInformaatioteknologian tiedekuntafi
dc.contributor.yliopistoUniversity of Jyväskyläen
dc.contributor.yliopistoJyväskylän yliopistofi
dc.rights.copyright© The Author & University of Jyväskylä

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