Ethics and Responsibility in ICT-Enterprises - Prospects and Challenges for Management and Leadership

Abstract

In this article the author critically analyzes underlying discursive statements on managerial and leadership issues in relation to ethics and responsibility in information and communication technology enterprises – the firms and people involved in the case have a Finnish and/or Nordic background. The topic of the study is remarkably broad, and so this fact indicates the existence of limited, subjectively constructed views on multiple theoretical, methodological and empirical insights and dimensions. The issues of context, discourse and text are important in these kinds of qualitative interpretations. The triangle formed by technology, business and organization has some essence in contemporary society. According to this study, the size, hierarchy and scale of companies cause differing ethical dilemmas, actual leadership and management practices raise other problems and the specific managerial and leadership actions in turn bring about new discourses. The governance and control of an enterprise's performance, decisionmaking procedures, activities, moments of truths and other illustrative elements are often intertwined.