User-Centered Development of Video Telephony for Servicing Mainly Older Users: Review and Evaluation of an Approach Applied for 10 Years
Väyrynen, S., Röning, J. & Alakärppä, I. (2006). User-Centered Development of Video Telephony for Servicing Mainly Older Users: Review and Evaluation of an Approach Applied for 10 Years. Human Technology, Volume 2 (1), pp. 8-37. URN:NBN:fi:jyu-2006157. Retrieved from http://www.humantechnology.jyu.fi
© 2006 Seppo Väyrynen, Juha Röning, & Ismo Alakärppä, and the Agora Center, University of Jyväskylä
A research and development (R&D) approach has been applied to video telephony (VT) in northern Finland since 1994 by broad consortia. The focus has been on the considerable involvement of ergonomics within the engineering and implementation of VT. This multidisciplinary participatory ergonomic R&D approach (PERDA) is described briefly, in general and through two cases. The user-centeredness should be discernible in this sociotechnical systemic entity. A consortium—comprising mainly manufacturers, individual and organizational users of technological products, and R&D organizations—serves as a natural context for product development. VT has been considered to have much potential for enhancing (multimedia) interaction and effective multimodal communication, thereby facilitating many activities of everyday life and work. An assessment of the VT system, called HomeHelper, involved older citizens, as clients or customers, and the staff of social, health, and other services.
PublisherUniversity of Jyväskylä, Agora Center
MetadataShow full item record
Except where otherwise noted, this item's license is described as © 2006 Seppo Väyrynen, Juha Röning, & Ismo Alakärppä, and the Agora Center, University of Jyväskylä
Showing items with similar title or keywords.
Mäyrä, Frans; Soronen, Anne; Koskinen, Ilpo; Kuusela, Kristo; Mikkonen, Jussi; Vanhala, Jukka; Zakrzewski, Mari (University of Jyväskylä, Agora Center, 2006)Based on the results of a 3-year interdisciplinary study, this article presents an approach in which proactive information technology was introduced into homes, and discusses the derived design principles from a ...
Halkosaari, Hanna-Maria; Sarjakoski, L. Tiina; Ylirisku, Salu; Sarjakoski, Tapani (University of Jyväskylä, Agora Center, 2013)This paper introduces a user-centered design process for developing a multichannel map service. The aim of the service is to provide hikers with interactive maps through several channels. In a multichannel map service, the ...
A Culturally Sensitive Approach to Promoting Initial Literacy Development in Africa : Ongoing and Planned Research and Development at the University of Zambia’s Centre for Promotion of Literacy in Sub-Saharan Africa (CAPOLSA) Serpell, Robert; Jere-Folotiya, Jacqueline; Chansa-Kabali, Tamara; Munachaka, Jonathan; Maumbi, Mwanza Nakawala; Yalukanda, Christopher; Sampa, Francis; Lyytinen, Heikki (Springer, 2017)A four-year research and development program at CAPOLSA (the Centre for the Promotion of Literacy in Sub-Saharan Africa) was inspired by widespread dissatisfaction with poor literacy outcomes of mass basic schooling in ...
Heinonen, Hanna; Virtaluoto, Jenni; Suomivuori, Tiia; Forsman, Kristian; Kangas, Tuomas; Siltanen, Sanni (Institute of Electrical and Electronics Engineers (IEEE), 2022)Background: We conducted an exploratory study to test the delivery of technical instructions built on the principles of minimalism. The aim was to investigate how we could support target users’ skill levels in a context-sensitive ...
Oulasvirta, Antti (University of Jyväskylä, Agora Center, 2005)Mobile and ubiquitous technologies can potentially change the role of information and communication technology in human lives. Empirical, human-centered approaches are emerging as an alternative to technology-driven ...