Showing 1 - 20 results of 143 for search '"customers"', query time: 0.06s Refine Results
  1. 1
    Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector

    Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector by Hauhia, Veikko

    Published 2023
    Subjects:
    Theses Master thesis
  2. 2
    Banks’ unfairness and the vulnerability of low-income unbanked consumers

    Banks’ unfairness and the vulnerability of low-income unbanked consumers by Kamran, Sohail Uusitalo, Outi

    Published 2019
    Subjects:
    Peer reviewed
    Articles Research article
  3. 3
    Customer experience in B2B Saas business

    Customer experience in B2B Saas business by Bene, Mónika

    Published 2020
    Subjects:
    Theses Master thesis
  4. 4
    Mapping the customer journey through experiences : a Finnish case company study

    Mapping the customer journey through experiences : a Finnish case company study by Nolvi, Marianna

    Published 2018
    Subjects: “…customer journey…”
    Theses Master thesis
  5. 5

    Utilizing online discussion platforms : a study on requirements elicitation by Roitto, Aleksi

    Published 2024
    Subjects:
    Theses Master thesis
  6. 6
    Role of AI in marketing through CRM integration with specific reference to chatbots

    Role of AI in marketing through CRM integration with specific reference to chatbots by Ramaul, Laavanya

    Published 2021
    Subjects:
    Theses Master thesis
  7. 7
    Customer Engagement Through The Use of AI : A Qualitative Study on SMEs and The Use of Chatbots

    Customer Engagement Through The Use of AI : A Qualitative Study on SMEs and The Use of Chatbots by Hoikkala, Iida-Maria Ojala, Rosa

    Published 2022
    Subjects: “…customer engagement…”
    Theses Master thesis
  8. 8
    Flying-Related Concerns among Airline Customers in Finland and Sweden during COVID-19

    Flying-Related Concerns among Airline Customers in Finland and Sweden during COVID-19 by Leppävuori, Joonas Liimatainen, Heikki Baumeister, Stefan

    Published 2022
    Subjects: “…airline customers…”
    Peer reviewed
    Articles Research article
  9. 9
    The negative engagement behaviour of young millennials : triggers and responses

    The negative engagement behaviour of young millennials : triggers and responses by Hätönen, Henri Itkonen, Viivi

    Published 2020
    Subjects:
    Theses Master thesis
  10. 10

    Särö suomalaisessa ammattitaidossa? : tutkimus asiakaspalvelutyön kvalifikaatioista by Kuha, Maisa Jäkälä, Mikko

    Published 1996
    Subjects:
    Theses Master thesis
  11. 11
    Customer Perception Driven Product Evolution : Facilitation of Structured Feedback Collection

    Customer Perception Driven Product Evolution : Facilitation of Structured Feedback Collection by Khriyenko, Oleksiy

    Published 2016
    Subjects:
    Peer reviewed
    Conferences Conference paper
  12. 12
    Augmenting machine learning with human insights : the model development for B2B personalization

    Augmenting machine learning with human insights : the model development for B2B personalization by Yaghtin, Shahrzad Mero, Joel

    Published 2024
    Subjects:
    Peer reviewed
    Articles Research article
  13. 13
    Invocation of artificial intelligence in payroll

    Invocation of artificial intelligence in payroll by Kylämies, Jaakko

    Published 2020
    Subjects:
    Theses Master thesis
  14. 14
    Survey data and Bayesian analysis: a cost-efficient way to estimate customer equity

    Survey data and Bayesian analysis: a cost-efficient way to estimate customer equity by Karvanen, Juha Rantanen, Ari Luoma, Lasse

    Published 2014
    Subjects:
    Peer reviewed
    Articles Research article
  15. 15
    Customer perceived value in cross-cultural B2B markets : case Beamex Oy Ab

    Customer perceived value in cross-cultural B2B markets : case Beamex Oy Ab by Kauppinen, Anna

    Published 2019
    Subjects: “…customer perceived value…”
    Theses Master thesis
  16. 16
    Scaling agile to deliver customer value : mapping challenges and role of customer value in the development model of a telco company

    Scaling agile to deliver customer value : mapping challenges and role of customer value in the development model of a telco company by Karplund, Elias

    Published 2023
    Subjects:
    Theses Master thesis
  17. 17
    "Jos englanti ei suju, ni se on vaan harmi, tulee paljon väärinymmärryksii" : an interview study on English use at an international workplace in Finland

    "Jos englanti ei suju, ni se on vaan harmi, tulee paljon väärinymmärryksii" : an interview study on English use at an international workplace in Finland by Lohilahti, Ella

    Published 2019
    Subjects:
    Theses Bachelor thesis
  18. 18
    The effects of social media customer service on brand love

    The effects of social media customer service on brand love by Ojanperä, Matias

    Published 2020
    Subjects:
    Theses Master thesis
  19. 19
    Sosiaalipalveluiden työntekijöiden ja vammaisten asiakkaiden vuorovaikutuksen diskurssit asiakkaiden blogikeskusteluissa

    Sosiaalipalveluiden työntekijöiden ja vammaisten asiakkaiden vuorovaikutuksen diskurssit asiakkaiden blogikeskusteluissa by Nykänen, Hanna Mikkola, Leena Asunta, Laura

    Published 2018
    Subjects:
    Peer reviewed
    Articles Research article
  20. 20
    Corporate website as a customer relationship management tool : case Company X

    Corporate website as a customer relationship management tool : case Company X by Porkka, Sanna

    Published 2007
    Subjects:
    Theses Master thesis
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