Showing 1 - 5 results of 5 for search '"customer service"', query time: 0.02s Refine Results
  1. 1

    Särö suomalaisessa ammattitaidossa? : tutkimus asiakaspalvelutyön kvalifikaatioista by Kuha, Maisa Jäkälä, Mikko

    Published 1996
    Subjects:
    Theses Master thesis
  2. 2
    The effects of social media customer service on brand love

    The effects of social media customer service on brand love by Ojanperä, Matias

    Published 2020
    Subjects:
    Theses Master thesis
  3. 3
    Intercultural customer service encounters : a behavioral study of satisfactory and unsatisfactory service outcomes

    Intercultural customer service encounters : a behavioral study of satisfactory and unsatisfactory service outcomes by Penttilä, Jaana

    Published 2012
    Subjects:
    Theses Master thesis
  4. 4
    Identifying Critical Determinants of ‘Digital Customer Services’ Usage : An Exploratory Study

    Identifying Critical Determinants of ‘Digital Customer Services’ Usage : An Exploratory Study by Shaikh, Aijaz A.

    Published 2019
    Subjects:
    Peer reviewed
    Conferences Conference paper
  5. 5
    "Haes tyttö joku osaava paikalle": customer incivility at work : a qualitative study of customer service employees' accounts

    "Haes tyttö joku osaava paikalle": customer incivility at work : a qualitative study of customer service employees' accounts by Lohilahti, Ella

    Published 2021
    Subjects:
    Theses Master thesis
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