Business and Ethical Concerns in Domestic Conversational Generative AI-Empowered Multi-robot Systems
Rousi, R., Samani, H., Mäkitalo, N., Vakkuri, V., Linkola, S., Kemell, K.-K., Daubaris, P., Fronza, I., Mikkonen, T., & Abrahamsson, P. (2024). Business and Ethical Concerns in Domestic Conversational Generative AI-Empowered Multi-robot Systems. In S. Hyrynsalmi, J. Münch, K. Smolander, & J. Melegati (Eds.), Software Business : 14th International Conference, ICSOB 2023, Lahti, Finland, November 27–29, 2023, Proceedings (pp. 173-189). Springer. Lecture Notes in Business Information Processing. https://doi.org/10.1007/978-3-031-53227-6_13
Julkaistu sarjassa
Lecture Notes in Business Information ProcessingTekijät
Päivämäärä
2024Tekijänoikeudet
© 2024 the Authors
Business and technology are intricately connected through logic and design. They are equally sensitive to societal changes and may be devastated by scandal. Cooperative multi-robot systems (MRSs) are on the rise, allowing robots of different types and brands to work together in diverse contexts. Generative artificial intelligence has been a dominant topic in recent artificial intelligence (AI) discussions due to its capacity to mimic humans through the use of natural language and the production of media, including deep fakes. In this article, we focus specifically on the conversational aspects of generative AI, and hence use the term Conversational Generative artificial intelligence (CGI). Like MRSs, CGIs have enormous potential for revolutionizing processes across sectors and transforming the way humans conduct business. From a business perspective, cooperative MRSs alone, with potential conflicts of interest, privacy practices, and safety concerns, require ethical examination. MRSs empowered by CGIs demand multi-dimensional and sophisticated methods to uncover imminent ethical pitfalls. This study focuses on ethics in CGI-empowered MRSs while reporting the stages of developing the MORUL model.
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Julkaisija
SpringerEmojulkaisun ISBN
978-3-031-53226-9Konferenssi
International Conference on Software BusinessKuuluu julkaisuun
Software Business : 14th International Conference, ICSOB 2023, Lahti, Finland, November 27–29, 2023, ProceedingsISSN Hae Julkaisufoorumista
1865-1348Asiasanat
Julkaisu tutkimustietojärjestelmässä
https://converis.jyu.fi/converis/portal/detail/Publication/207161490
Metadata
Näytä kaikki kuvailutiedotKokoelmat
Lisätietoja rahoituksesta
We acknowledge the support of: the Research Council of Finland’s funding, Emotional Experience of Privacy and Ethics in Everyday Pervasive Systems [BUGGED] project (decision number 348391); School of Communication and Marketing, and Digital Economy, University of Vaasa; Faculty of Information Technology, University of Jyväskylä; Creative Computing Institute, University of Arts, London; Department of Computer Science, University of Helsinki; GPT Lab, Faculty of Information Technology and Communication, University of Tampere; and the AI Forum project funded by the Finnish Ministry of Education and Culture. ...Lisenssi
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