Challenges in integration of CRM concepts, processes, and systems in the financial sector
Authors
Date
2003Access restrictions
This material has a restricted access due to copyright reasons. It can be read at the workstation at Jyväskylä University Library reserved for the use of archival materials: https://kirjasto.jyu.fi/collections/archival-workstation.
Copyright
This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.
Related items
Showing items with similar title or keywords.
-
Information technology integrations in M&A : synergy creation challenges
Vidqvist, Riku (2023)Yritysjärjestelyjä ja yritysostoja, erityisesti fuusioita, toteutetaan keinona saavuttaa epäorgaanista kasvua tai muita etuja, kuten synergioiden luominen kahden liiketoimintayksikön välille. Fuusiot vaativat valtavan ... -
Discursive identity battle and the reformation of organisational identity in an M&A process
Kastarinen, Arja; Vesanen, Elisa (2014)This study explores the evolution of organisational identity in a post-merger integration process, applying a hybrid of social actor perspective and social constructionist framework on the organisational identity development. ... -
Framework for the implementation & integration of ERP-MES system : a case study of an industrial process
Morakinyo, Samuel (2016)This master thesis research study presents the case of an industrial production process that is embarking on enterprise system implementation and integration of ERP & MES system. A decision based on the need to ... -
Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector
Hauhia, Veikko (2023)Asiakasuskollisuuden ymmärtämisen merkitys on kasvanut kiristyneen kilpailun myötä. Erityisesti pankkitoiminnan kaltaisella luottamukseen perustuvalla liiketoiminnalla uskollinen asiakaskunta ja sen oikeanlainen hyödyntäminen ... -
Essays on emerging financial markets, political institutions and development differences
Lehkonen, Heikki (University of Jyväskylä, 2014)