Illegitimate tasks in health care : illegitimate task types and associations with occupational well‐being
Kilponen, K., Huhtala, M., Kinnunen, U., Mauno, S., & Feldt, T. (2021). Illegitimate tasks in health care : illegitimate task types and associations with occupational well‐being. Journal of Clinical Nursing, 30(13-14), 2093-2106. https://doi.org/10.1111/jocn.15767
Julkaistu sarjassa
Journal of Clinical NursingPäivämäärä
2021Oppiaine
PsykologiaHyvinvoinnin tutkimuksen yhteisöKäyttäytymisen muutos, hyvinvointi ja terveys elämänkulussaTyön ja johtamisen muuttuminen digitaalisessa ajassaPsychologySchool of WellbeingBehaviour change, health, and well-being across the lifespanEmergent work in the digital eraTekijänoikeudet
© 2021 the Authors
Aims and objectives
The aims of the study were to identify content categories of unreasonable and unnecessary illegitimate tasks and to investigate how unreasonable and unnecessary tasks relate to occupational wellbeing.
Background
Illegitimate tasks are a common stressor among healthcare professionals, and they have been shown to have negative associations with occupational well‐being. Despite this evidence, research has not yet uncovered what kinds of tasks healthcare professionals consider illegitimate.
Design and method
The data gathered by means of an online survey consisted of 1024 municipal healthcare organisation employees. A theory‐driven qualitative content analysis was used to analyse freely reported illegitimate tasks. For occupational well‐being associations, a mixed‐methods approach was used (ANCOVA and linear regression analysis). The STROBE statement—checklist for cross‐sectional studies was used.
Results
Eight content categories were found for illegitimate tasks. For unreasonable tasks, these were (1) tasks outside one's occupational role (78% of all unreasonable tasks), (2) conflicting or unclear demands (9%), (3) tasks with insufficient resources (8%) and (4) tasks with difficult consequences (5%), and for unnecessary tasks, these were (1) impractical or outdated working habits (31% of all unnecessary tasks), (2) tasks related to dysfunctional technology (30%), (3) unnecessary procedures (27%) and (4) tasks related to bureaucratic demands (12%). Unreasonable and unnecessary tasks were associated with higher levels of burnout and lower work engagement and the meaningfulness of work.
Conclusions
Our findings support the theory that illegitimate tasks are an occupational stressor with negative effects on burnout, work engagement and meaningfulness of work.
Relevance to clinical practice
The study offers insights into the types of tasks health care employees see as illegitimate and highlights the importance of good job design in promoting occupational well‐being in health care.
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Julkaisija
Wiley-BlackwellISSN Hae Julkaisufoorumista
0962-1067Asiasanat
Julkaisu tutkimustietojärjestelmässä
https://converis.jyu.fi/converis/portal/detail/Publication/66366623
Metadata
Näytä kaikki kuvailutiedotKokoelmat
Rahoittaja(t)
Suomen AkatemiaRahoitusohjelmat(t)
Akatemiahanke, SALisätietoja rahoituksesta
Academy of Finland. Grant Numbers: 308336, 308334. Foundation for Municipal DevelopmentLisenssi
Samankaltainen aineisto
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