Asiakas palvelun asiantuntijana – Ajankohtaisia tutkimuksia asiakkaan roolista palveluiden tuotannossa (Dunkel, W. & Kleemann, F. (2013) Customers at Work. New Perspectives on Interactive Service Work)
| dc.contributor.author | Danaj, Sonila | |
| dc.contributor.author | Mustosmäki, Armi | |
| dc.date.accessioned | 2020-06-17T07:19:04Z | |
| dc.date.available | 2020-06-17T07:19:04Z | |
| dc.date.issued | 2014 | |
| dc.identifier.citation | Danaj, S., & Mustosmäki, A. (2014). Asiakas palvelun asiantuntijana – Ajankohtaisia tutkimuksia asiakkaan roolista palveluiden tuotannossa (Dunkel, W. & Kleemann, F. (2013) Customers at Work. New Perspectives on Interactive Service Work). <i>Työelämän tutkimus</i>, <i>12</i>(1), 90-92. <a href="https://journal.fi/tyoelamantutkimus/article/view/87193" target="_blank">https://journal.fi/tyoelamantutkimus/article/view/87193</a> | |
| dc.identifier.other | CONVID_23590199 | |
| dc.identifier.other | TUTKAID_61329 | |
| dc.identifier.uri | https://jyx.jyu.fi/handle/123456789/70012 | |
| dc.description.abstract | Kirja-arvostelu: Dunkel, W. & Kleemann, F. (2013) Customers at Work. New Perspectives on Interactive Service Work. Basingstoke/New York: Palgrave Macmillan. 257s. | fi |
| dc.format.mimetype | application/pdf | |
| dc.language.iso | fin | |
| dc.publisher | Työelämän tutkimusyhdistys ry. | |
| dc.relation.ispartofseries | Työelämän tutkimus | |
| dc.relation.uri | https://journal.fi/tyoelamantutkimus/article/view/87193 | |
| dc.rights | In Copyright | |
| dc.subject.other | työskentelevät asiakkaat | |
| dc.subject.other | customer's active contribution | |
| dc.subject.other | service providers | |
| dc.subject.other | service relationships | |
| dc.title | Asiakas palvelun asiantuntijana – Ajankohtaisia tutkimuksia asiakkaan roolista palveluiden tuotannossa (Dunkel, W. & Kleemann, F. (2013) Customers at Work. New Perspectives on Interactive Service Work) | |
| dc.type | article | |
| dc.identifier.urn | URN:NBN:fi:jyu-202005153236 | |
| dc.contributor.laitos | Yhteiskuntatieteiden ja filosofian laitos | fi |
| dc.contributor.laitos | Department of Social Sciences and Philosophy | en |
| dc.contributor.oppiaine | Yhteiskuntapolitiikka | fi |
| dc.contributor.oppiaine | Social and Public Policy | en |
| dc.type.uri | http://purl.org/eprint/type/JournalItem | |
| dc.date.updated | 2020-05-15T09:15:18Z | |
| dc.description.reviewstatus | nonPeerReviewed | |
| dc.format.pagerange | 90-92 | |
| dc.relation.issn | 0788-091X | |
| dc.relation.numberinseries | 1 | |
| dc.relation.volume | 12 | |
| dc.type.version | publishedVersion | |
| dc.rights.copyright | © 2014 Työelämän tutkimus | |
| dc.rights.accesslevel | openAccess | fi |
| dc.subject.yso | asiakkaat | |
| dc.subject.yso | asiakaspalvelu | |
| dc.subject.yso | palvelut | |
| dc.subject.yso | palvelutuotanto | |
| dc.subject.yso | kirja-arvostelut | |
| dc.format.content | fulltext | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p3294 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p1379 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p838 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p13221 | |
| jyx.subject.uri | http://www.yso.fi/onto/yso/p3537 | |
| dc.rights.url | http://rightsstatements.org/page/InC/1.0/?language=en |
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