dc.contributor.author | Rinta-Kahila, Tapani | |
dc.contributor.author | Penttinen, Esko | |
dc.contributor.author | Salovaara, Antti | |
dc.contributor.author | Soliman, Wael | |
dc.date.accessioned | 2018-01-22T06:52:20Z | |
dc.date.available | 2018-01-22T06:52:20Z | |
dc.date.issued | 2018 | |
dc.identifier.citation | Rinta-Kahila, T., Penttinen, E., Salovaara, A., & Soliman, W. (2018). Consequences of Discontinuing Knowledge Work Automation : Surfacing of Deskilling Effects and Methods of Recovery. In <i>Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS 2018)</i> (pp. 5244-5253). University of Hawai'i at Manoa. Proceedings of the Annual Hawaii International Conference on System Sciences. <a href="https://doi.org/10.24251/hicss.2018.654" target="_blank">https://doi.org/10.24251/hicss.2018.654</a> | |
dc.identifier.other | CONVID_27854140 | |
dc.identifier.other | TUTKAID_76556 | |
dc.identifier.uri | https://jyx.jyu.fi/handle/123456789/56830 | |
dc.description.abstract | IS automation pervades business processes today.
Thus, concerns have been raised about automation’s
potential deskilling effects on knowledge workers. We
conduct a revelatory case study about an IT service
firm where a managerial decision was taken to
discontinue a fixed assets management (FAM) software
that provided seemingly effective automation of fixed
assets accounting and reporting. We study how
automation can result in latent deskilling that later
becomes apparent when the system gets discontinued,
causing disruptions in employees’ daily work and
organizational processes. We also investigate how the
employees and the company recover from this
disruption by leveraging various coping strategies. We
suggest that automation of an accounting
function/process played a key role in the deskilling of
accountants. Although the effect on worker skills may
not be obvious when the system is operational,
discontinuing the system brings the effect to the
apparent level. | |
dc.language.iso | eng | |
dc.publisher | University of Hawai'i at Manoa | |
dc.relation.ispartof | Proceedings of the 51st Hawaii International Conference on System Sciences (HICSS 2018) | |
dc.relation.ispartofseries | Proceedings of the Annual Hawaii International Conference on System Sciences | |
dc.relation.uri | http://hdl.handle.net/10125/50543 | |
dc.subject.other | dark side | |
dc.subject.other | accounting systems | |
dc.subject.other | assets management | |
dc.subject.other | IS discontinuance | |
dc.title | Consequences of Discontinuing Knowledge Work Automation : Surfacing of Deskilling Effects and Methods of Recovery | |
dc.type | conferenceObject | |
dc.identifier.urn | URN:NBN:fi:jyu-201801181257 | |
dc.contributor.laitos | Informaatioteknologian tiedekunta | fi |
dc.contributor.laitos | Faculty of Information Technology | en |
dc.contributor.oppiaine | Tietojärjestelmätiede | fi |
dc.contributor.oppiaine | Information Systems Science | en |
dc.type.uri | http://purl.org/eprint/type/ConferencePaper | |
dc.date.updated | 2018-01-18T13:15:03Z | |
dc.relation.isbn | 978-0-9981331-1-9 | |
dc.type.coar | http://purl.org/coar/resource_type/c_5794 | |
dc.description.reviewstatus | peerReviewed | |
dc.format.pagerange | 5244-5253 | |
dc.relation.issn | 1530-1605 | |
dc.type.version | publishedVersion | |
dc.rights.copyright | © the Authors, 2018. This is an open access article distributed under the terms of the Creative Commons License. | |
dc.rights.accesslevel | openAccess | fi |
dc.relation.conference | Proceedings of the Annual Hawaii International Conference on System Sciences | |
dc.subject.yso | tietotekniikka | |
dc.subject.yso | automaatio | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p5462 | |
jyx.subject.uri | http://www.yso.fi/onto/yso/p11477 | |
dc.rights.url | https://creativecommons.org/licenses/by-nc-nd/4.0/ | |
dc.relation.doi | 10.24251/hicss.2018.654 | |
dc.type.okm | A4 | |