Communication Health Check : Measuring Corporate Communication Performance
Abstract
A Communication Health Check, based on an existing tool for measuring communication
quality, was customized for Finnish companies and supporting software was developed to create
an online tool. A pilot measurement procedure was performed in a medium-sized company based
in the country’s capital, Helsinki. The aim was to see if the tool would be useful in the Finnish
context, and whether a benchmarking function or further customization would be preferred. The
tool was considered easy to use by the respondents and its main function was considered to be
enabling organizational learning.
Main Author
Format
Articles
Research article
Published
2015
Series
Subjects
Publication in research information system
Publisher
Belal A.Kaifi, Ed. & Pub.
Original source
http://jbsq.org/wp-content/uploads/2015/09/September_2015_6.pdf
The permanent address of the publication
https://urn.fi/URN:NBN:fi:jyu-201509152874Use this for linking
Review status
Peer reviewed
ISSN
2152-1034
Language
English
Published in
Journal of Business Studies Quarterly
Citation
- Vos, M. (2015). Communication Health Check : Measuring Corporate Communication Performance. Journal of Business Studies Quarterly, 7(1), 63-70. http://jbsq.org/wp-content/uploads/2015/09/September_2015_6.pdf
License
Copyright© 2015 Journal of Business Studies Quarterly. This is a Final Draft version of an article whose final and definitive form has been published by Journal of Business Studies Quarterly.