dc.contributor.author | Cheng, Ziying | |
dc.date.accessioned | 2015-06-29T06:30:58Z | |
dc.date.available | 2015-06-29T06:30:58Z | |
dc.date.issued | 2015 | |
dc.identifier.other | oai:jykdok.linneanet.fi:1476898 | |
dc.identifier.uri | https://jyx.jyu.fi/handle/123456789/46429 | |
dc.description.abstract | Globalization of air travel is leading to a multicultural mix of crew. In regard of culture,
the cockpit culture is more diverse than the past in aviation world. In the past 20 years,
nearly all of the commercial airlines have recruited experienced international pilots in
China.
The study investigates intercultural communication difficulties experienced by
international captains during their interactions with Chinese co-pilots in cockpit.
Communication is the key for effective team work, while in multicultural team the role of
communication is even more highlighted. Many researchers have explored pilot
performance is more closely associated with the quality of interactive communication
than with the technical proficiency.
The objective of this study is to identify perspectives for calling the attention to the
significance of communication challenges encountered by international captains and
explore effective strategies to minimize insecure cultural factors due to intercultural
communication barriers. This objective is explored through a qualitative research
approach with semi-structured interviews in one of the major airlines in China. Thematic
interviews were conducted in a face-to-face manner with 19 experienced international
captains from varied countries and cultures. Through qualitative content analysis, a
significant correlation between intercultural communication difficulties and flight safety
was found. | en |
dc.format.extent | 1 verkkoaineisto (118 sivua) | |
dc.format.mimetype | application/pdf | |
dc.language.iso | eng | |
dc.rights | Julkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty. | fi |
dc.rights | This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited. | en |
dc.title | Intercultural communication difficulties and their effects on flight safety | |
dc.identifier.urn | URN:NBN:fi:jyu-201506292462 | |
dc.type.ontasot | Pro gradu -tutkielma | fi |
dc.type.ontasot | Master’s thesis | en |
dc.contributor.tiedekunta | Humanistinen tiedekunta | fi |
dc.contributor.tiedekunta | Faculty of Humanities | en |
dc.contributor.laitos | Viestintätieteiden laitos | fi |
dc.contributor.laitos | Department of Communication | en |
dc.contributor.yliopisto | University of Jyväskylä | en |
dc.contributor.yliopisto | Jyväskylän yliopisto | fi |
dc.contributor.oppiaine | kulttuurienvälinen viestintä | fi |
dc.contributor.oppiaine | Master's Degree Programme in Intercultural Communication | en |
dc.date.updated | 2015-06-29T06:30:59Z | |
dc.rights.accesslevel | openAccess | fi |
dc.type.publication | masterThesis | |
dc.contributor.oppiainekoodi | 3134 | |
dc.subject.yso | kulttuurienvälinen viestintä | |
dc.subject.yso | lentoturvallisuus | |
dc.subject.yso | kulttuuri | |
dc.subject.yso | kiinalaiset | |
dc.subject.yso | lentäjät | |
dc.subject.yso | matkustamohenkilöstö | |
dc.subject.yso | ilmailu | |
dc.format.content | fulltext | |
dc.type.okm | G2 | |