Usability in ERP (Single and Multiple Document Interface) Application Environments
Sadiq, M., & Pirhonen, A. (2014). Usability in ERP (Single and Multiple Document Interface) Application Environments. International Journal of Business, Humanities and Technology, 4(4), 75-80. http://www.ijbhtnet.com/journals/Vol_4_No_4_July_2014/8.pdf
Date
2014Discipline
Käyttäjäystävällinen tietojenkäsittelyCopyright
© Center for Promoting Ideas, USA
The usability of complex information systems, like enterprise resource planning (ERP), is the next frontier, as the
trend becomes more and more adopted in the industrial working environment. In complex information systems,
the traditional usability criteria of learnability, effectiveness and efficiency have never lost their importance, even
though the focus of research appears to have shifted for the consumer product. This study based on 110 responses
attempt to highlight the usability issues in ERP single document interface (SDI) and multiple document interface
(MDI) application environments. It also investigates the effect of negative user experience, such as ‘confusion’,
on learnability, effectiveness and efficiency. The results indicate that the SDI is better for providing end-user
usability in ERP. The results suggested that in SDI application environments, end-user confusion with the ERP
system directly affected learnability but not effectiveness and efficiency. In MDI application environments, the
results suggested that end-user confusion with the ERP system directly affected learnability, effectiveness and
efficiency.
...
Publisher
Centre for Promoting IdeasISSN Search the Publication Forum
2162-1357Keywords
Original source
http://www.ijbhtnet.com/journals/Vol_4_No_4_July_2014/8.pdfPublication in research information system
https://converis.jyu.fi/converis/portal/detail/Publication/24057553
Metadata
Show full item recordCollections
Related items
Showing items with similar title or keywords.
-
Investigating the success of ERP systems in Pakistan : end-users' perspective
Sadiq, Mazhar (University of Jyväskylä, 2016)The global business environment is changing rapidly, and organisations from developing countries such as Pakistan have to re-engineer their business processes to meet the challenges of increased competition and rising ... -
Finding Usability Problems in ERP Application Help and End-user Training Material
Sadiq, Mazhar; Pirhonen, Antti (IADIS Press, 2017)Over the last decade, many organisations have implemented the standardised information system called Enterprise Resource Planning (ERP). ERP systems offer great promise for business process improvement, system integration, ... -
Determination of the Time Window of Event-Related Potential Using Multiple-Set Consensus Clustering
Mahini, Reza; Li, Yansong; Ding, Weiyan; Fu, Rao; Ristaniemi, Tapani; Nandi, Asoke K.; Chen, Guoliang; Cong, Fengyu (Frontiers Media SA, 2020)Clustering is a promising tool for grouping the sequence of similar time-points aimed to identify the attention blocks in spatiotemporal event-related potentials (ERPs) analysis. It is most likely to elicit the appropriate ... -
Dynamic Sustainability. Sustainability Window Analysis of Chinese Poverty-Environment Nexus Development
Luukkanen, Jyrki; Kaivo-oja, Jari; Vehmas, Jarmo; Panula-Ontto, Juha; Häyhä, Laura (MDPI AG, 2015)Sustainability Window is a new analysis tool for assessing the sustainability of development simultaneously in all of its three dimensions (environmental, economic, and social). The analysis method provides information ... -
Developing document management for a large-scale engineering project : the case of ALICE-EDMS with TuoviWDM interface
Saloranta-Rönkä, Hannele (1999)