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dc.contributor.authorHaataja, Matti
dc.contributor.authorHyvärinen, Jenni
dc.contributor.authorLaajalahti, Anne
dc.date.accessioned2014-12-02T05:49:58Z
dc.date.available2014-12-02T05:49:58Z
dc.date.issued2014
dc.identifier.citationHaataja, M., Hyvärinen, J., & Laajalahti, A. (2014). Citizens' Communication Habits and Use of ICTs During Crises and Emergencies. <i>Human Technology</i>, <i>10</i>(2), 138-152. <a href="https://doi.org/10.17011/ht/urn.201411203314" target="_blank">https://doi.org/10.17011/ht/urn.201411203314</a>
dc.identifier.otherCONVID_24007802
dc.identifier.otherTUTKAID_63824
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/44790
dc.description.abstractIn this article, citizens’ communication habits and use of information and communication technologies during crises and emergencies are discussed from the perspective of community resilience. The topic is approached qualitatively by exploring citizens’ perceptions, and the data were gathered by means of focus groups in storm-prone and flood-prone areas in Finland. The results indicate that citizens consider emergency communication to be mostly unidirectional: from authorities to the public. However, because crises are often complex and fast developing, cooperation among response organizations and citizen groups is needed to coproduce safety and in adapting to changing situations. Organizations wanting citizens to participate proactively in emergency management should raise citizens’ awareness of the means and possibilities to contribute, because these informants’ expectation that authorities would welcome their input was low. Based on the results, public participation could be supported further by credible actors, such as local volunteer organizations.en
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherJyväskylän yliopisto, Agora Center
dc.relation.ispartofseriesHuman Technology: An Interdisciplinary Journal on Humans in ICT Environments
dc.relation.urihttp://www.humantechnology.jyu.fi/articles/volume10/2014/Haataja_Hyvarinen_Laajalahti.pdf
dc.rightsCC BY-NC 4.0
dc.subject.othercitizen participation
dc.subject.otheremergency communication
dc.subject.otherICT
dc.titleCitizens' Communication Habits and Use of ICTs During Crises and Emergencies
dc.typearticle
dc.identifier.urnURN:NBN:fi:jyu-201411203314
dc.contributor.laitosAgora Centerfi
dc.contributor.laitosViestintätieteiden laitosfi
dc.contributor.laitosAgora Centeren
dc.contributor.laitosDepartment of Communicationen
dc.contributor.oppiaineHumanistinen koulutusala
dc.contributor.oppiaineKauppatieteellinen koulutusala
dc.contributor.oppiaineYhteisöviestintä
dc.type.urihttp://purl.org/eprint/type/JournalArticle
dc.identifier.doi10.17011/ht/urn.201411203314
dc.date.updated2014-12-01T16:30:03Z
dc.type.coarhttp://purl.org/coar/resource_type/c_2df8fbb1
dc.description.reviewstatuspeerReviewed
dc.format.pagerange138-152
dc.relation.issn1795-6889
dc.relation.numberinseries2
dc.relation.volume10
dc.type.versionpublishedVersion
dc.rights.accesslevelopenAccess
dc.format.contentfulltext
dc.rights.urlhttps://creativecommons.org/licenses/by-nc/4.0/
dc.type.okmA1


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