Added Value of Intangibles for Organizational Innovation
Abstract
The purpose of this paper is to present the theoretical basis for a measurement and improvement system that will help organizations create a more innovative climate. The role of intangible assets in contributing to organizational innovativeness is clarified within six hypotheses on the basis of a cross-disciplinary literature review combining studies from psychology, human resources management, communication, information technology, and marketing. These factors range from the individual level to interaction with the environment surrounding the organization, and involve (a) individual psychological flexibility, (b) institutional and interpersonal trust, (c) diverse human resources, (d) strategic transformational leadership, (e) agile information and communication technology systems, and (f) coproduction of the brand with customers. The critical factors point out areas for organizational innovation, and we advocate a cross-disciplinary approach to ensure that diverse aspects of organizational life are considered. These hypotheses require testing in order to assist organizations in improving their innovativeness.
Main Authors
Format
Articles
Journal article
Published
2012
Series
Subjects
Publisher
University of Jyväskylä, Agora Center
Original source
http://www.humantechnology.jyu.fi
The permanent address of the publication
https://urn.fi/URN:NBN:fi:jyu-201205141650Use this for linking
DOI
https://doi.org/10.17011/ht/urn.201205141650
Review status
Peer reviewed
ISSN
1795-6889
Language
English
Published in
Human Technology: An Interdisciplinary Journal on Humans in ICT Environments
Citation
- Luoma-aho, V., Vos, M., Lappalainen, R., Lämsä, A-M., Uusitalo, O., Maaranen, P. & Koski, A., (2012). Added Value of Intangibles for Organizational Innovation. Human Technology, Volume 8 (1), pp. 7-23. URN:NBNfi:jyu-201205141650. Retrieved from http://www.humantechnology.jyu.fi.
Copyright© 2012 Vilma Luoma-aho, Marita Vos, Raimo Lappalainen, Anna-Maija Lämsä, Outi Uusitalo, Petri Maaranen,
& Aleksi Koski, and the Agora Center, University of Jyväskylä