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dc.contributor.authorFay, Lisa Kaarina
dc.date.accessioned2012-05-05T12:56:22Z
dc.date.available2012-05-05T12:56:22Z
dc.date.issued2012
dc.identifier.otheroai:jykdok.linneanet.fi:1215981
dc.identifier.urihttps://jyx.jyu.fi/handle/123456789/37773
dc.description.abstractThe market impacts caused by globalization and the internationalization of companies are requiring the ability to operate in demanding, diverse and changing business environments but also requiring the consideration of differing cultural norms. This study will explore the perceptions of a number of Finnish business actors who have worked and conducted business with Chinese business actors and personnel. The empirical part of this thesis is based on a qualitative study as a research approach. To this end, thematic, semi structured face-to-face interviews have been conducted in Helsinki and Espoo. The ten interviews’ themes concern (1) sources of misunderstanding which are identified and considered as being caused by intercultural differences ; (2) the ways they assess and solve issues that they believe hinder, challenge or foster business communication, as well as issues that obstruct cooperation and negotiation with their Chinese counterparts; (3) instances of professional communication, cooperation and negotiation and situations that they experienced with their Chinese counterparts, in particular, the kind of attitude, skills or behaviors they might find more appropriate when dealing with Chinese business partners and key personnel. Their testimonies will be examined and the different resources and communication competencies Finnish business actors actively mobilize when interacting or adjusting to these multicultural encounters, will be addressed. This study is aims to explore these perceptions and to grasp the cognitive, affective and behavioral strategies and approaches of the interviewees on the ground, when dealing, for instance, with possible critical incidents or merely questioning relatively new business environments such as those encountered by foreign actors in China.
dc.format.extent163 sivua
dc.language.isoeng
dc.rightsThis publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.en
dc.rightsJulkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty.fi
dc.subject.otherIntercultural business communication
dc.subject.otherChinese business culture
dc.subject.otherPerception
dc.title10 Finnish business actors' perceptions of their Chinese business partners and key personnel
dc.title.alternativeTen Finnish business actors' perceptions of their Chinese business partners and key personnel
dc.typeBooken
dc.identifier.urnURN:NBN:fi:jyu-201205051607
dc.type.dcmitypeTexten
dc.type.ontasotPro gradufi
dc.type.ontasotMaster’s thesisen
dc.contributor.tiedekuntaHumanistinen tiedekuntafi
dc.contributor.tiedekuntaFaculty of Humanitiesen
dc.contributor.laitosViestintätieteiden laitosfi
dc.contributor.laitosDepartment of Communicationen
dc.contributor.yliopistoUniversity of Jyväskyläen
dc.contributor.yliopistoJyväskylän yliopistofi
dc.contributor.oppiaineIntercultural Communication (maisteriohjelma)fi
dc.contributor.oppiaineMaster's Degree Programme in Intercultural Communicationen
dc.date.updated2012-05-05T12:56:22Z
dc.rights.accesslevelopenAccessfi
dc.contributor.oppiainekoodi3134
dc.subject.ysokulttuurienvälinen viestintä
dc.subject.ysoyrityskulttuuri
dc.subject.ysoyritysviestintä
dc.subject.ysoKiina


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