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Pro gradu -tutkielmat
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Keskusteluanalyyttinen tutkimus käynnin syyn selvittämisestä Kelan asiointitilanteissa
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Authors
Kuusisto, Jenni
Date
2002
Discipline
Yhteiskuntapolitiikka
Social Policy
Keywords
Kansaneläkelaitos
keskustelunanalyysi
asiakkaat
vuorovaikutus
URI
http://urn.fi/URN:NBN:fi:jyu-2002877140
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Pro gradu -tutkielmat
[20607]
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