10 Finnish business actors' perceptions of their Chinese business partners and key personnel

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dc.contributor.author Fay, Lisa Kaarina
dc.date.accessioned 2012-05-05T12:56:22Z
dc.date.available 2012-05-05T12:56:22Z
dc.date.issued 2012
dc.identifier.uri http://urn.fi/URN:NBN:fi:jyu-201205051607 en
dc.identifier.uri http://hdl.handle.net/123456789/37773
dc.description.abstract The market impacts caused by globalization and the internationalization of companies are requiring the ability to operate in demanding, diverse and changing business environments but also requiring the consideration of differing cultural norms. This study will explore the perceptions of a number of Finnish business actors who have worked and conducted business with Chinese business actors and personnel. The empirical part of this thesis is based on a qualitative study as a research approach. To this end, thematic, semi structured face-to-face interviews have been conducted in Helsinki and Espoo. The ten interviews’ themes concern (1) sources of misunderstanding which are identified and considered as being caused by intercultural differences ; (2) the ways they assess and solve issues that they believe hinder, challenge or foster business communication, as well as issues that obstruct cooperation and negotiation with their Chinese counterparts; (3) instances of professional communication, cooperation and negotiation and situations that they experienced with their Chinese counterparts, in particular, the kind of attitude, skills or behaviors they might find more appropriate when dealing with Chinese business partners and key personnel. Their testimonies will be examined and the different resources and communication competencies Finnish business actors actively mobilize when interacting or adjusting to these multicultural encounters, will be addressed. This study is aims to explore these perceptions and to grasp the cognitive, affective and behavioral strategies and approaches of the interviewees on the ground, when dealing, for instance, with possible critical incidents or merely questioning relatively new business environments such as those encountered by foreign actors in China.
dc.format.extent 163 s.
dc.language.iso eng
dc.rights This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited. en
dc.rights Julkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty. fi
dc.subject.other Intercultural business communication
dc.subject.other Chinese business culture
dc.subject.other Perception
dc.title 10 Finnish business actors' perceptions of their Chinese business partners and key personnel
dc.title.alternative Ten Finnish business actors' perceptions of their Chinese business partners and key personnel
dc.type Book en
dc.identifier.urn URN:NBN:fi:jyu-201205051607
dc.subject.ysa kulttuurienvälinen viestintä
dc.subject.ysa yrityskulttuuri
dc.subject.ysa yritysviestintä
dc.subject.ysa Kiina
dc.type.dcmitype Text en
dc.type.ontasot Pro gradu fi
dc.type.ontasot Master’s thesis en
dc.contributor.tiedekunta Humanistinen tiedekunta fi
dc.contributor.tiedekunta Faculty of Humanities en
dc.contributor.laitos Viestintätieteiden laitos fi
dc.contributor.laitos Department of Communication en
dc.contributor.yliopisto University of Jyväskylä en
dc.contributor.yliopisto Jyväskylän yliopisto fi
dc.contributor.oppiaine Master's Degree Programme in Intercultural Communication en
dc.contributor.oppiaine Intercultural Communication (maisteriohjelma) fi
dc.date.updated 2012-05-05T12:56:22Z

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