Capturing User Experiences of Mobile Information Technology with the Repertory Grid Technique

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Show simple item record Fallman, Daniel Waterworth, John 2010-12-20T07:01:30Z 2010-12-20T07:01:30Z 2010
dc.identifier.citation Fallman, D. & Waterworth, J. (2010). Capturing User Experiences of Mobile Information Technology With the Repertory Grid Technique. Human Technology, Volume 6 (2), pp. 250-268. URN: NBN:fi:jyu-201011173094. Retrieved from
dc.identifier.issn 1795-6889
dc.description.abstract We describe the application of the repertory grid technique (RGT) as a tool for capturing the user experience of technological artifacts. In noting the artificiality of assessing the emotional impact of interactive artifacts in isolation from cognitive judgments, we argue that HCI techniques must provide practical solutions regarding how to assess the holistic meaning of users’ interactive experiences. RGT is a candidate for this role. This paper takes the reader step by step through setting up, conducting, and analyzing a RGT study. RGT is a technique on the border between qualitative and quantitative research, unique in that it respects the wholeness of cognition and does not separate the intellectual from the emotional aspects of the user experience. Compared to existing methods in HCI, RGT has the advantage of treating experiences holistically, while also providing a degree of quantitative precision and generalizability in their capture. en
dc.language.iso eng
dc.publisher University of Jyväskylä, Agora Center
dc.relation.ispartofseries Human Technology: An Interdisciplinary Journal on Humans in ICT Environments
dc.rights © 2010 Daniel Fallman and John Waterworth, and the Agora Center, University of Jyväskylä
dc.rights openAccess fi
dc.subject.other user experiences en
dc.subject.other mobile HCI en
dc.subject.other repertory grid en
dc.subject.other design en
dc.title Capturing User Experiences of Mobile Information Technology with the Repertory Grid Technique
dc.type Article
dc.identifier.urn URN: NBN:fi:jyu-201011173094
dc.identifier.doi 10.17011/ht/urn.201011173094

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