Relevance of scope management and organizational change management in IT deployment projects

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dc.contributor.author Antikainen, Jani
dc.date.accessioned 2010-08-13T00:05:48Z
dc.date.available 2010-08-13T00:05:48Z
dc.date.issued 2010
dc.identifier.uri http://urn.fi/URN:NBN:fi:jyu-201008132460 en
dc.identifier.uri http://hdl.handle.net/123456789/24854
dc.description.abstract This research investigates the relevance of project scope management and organizational change management in the context of IT deployment projects in which new IT artifacts are introduced in organizations. Scope management refers to the management of project content, whereas organizational change management refers to communicating, justifying and leading the change delivered by the project to the organization receiving the new IT artifacts. Deployment refers to the process of “taking the artifacts into use”, involving both emergent and planned changes. This research provides new insights for both aspiring and current deployment project managers who need to understand better the characteristics of deployment projects, the motivations of project managers, and the most important success factors of deployment projects as those differ from software development projects and from other types of projects. This research answers the following research question: Should project managers focus more on scope management processes than change management processes to reach deployment success? The author has identified these two critical processes through his extensive empirical experience in IT deployment projects. A conceptual literature study has then been used to deepen the understanding of the critical concepts. Finally, theme interviewing of IT deployment experts has been deployed to obtain relevant data in order to ensure that any personal biases of the researcher do not confound the results. According to this research, IT deployment project professionals (1) value organizational change management more than scope management and (2) aim at reaching product success, not project success. The project success factors and criteria generally found to be of utmost importance to scope management do not seem to apply to IT deployment projects. Generalization of the findings should be done with care through further research.
dc.format.extent 157
dc.language.iso eng
dc.rights This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited. en
dc.rights Julkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty. fi
dc.subject.other scope
dc.subject.other organizational change
dc.title Relevance of scope management and organizational change management in IT deployment projects
dc.type Book en
dc.identifier.urn URN:NBN:fi:jyu-201008132460
dc.subject.ysa projektijohtaminen
dc.subject.ysa organisaatiot
dc.subject.ysa muutos
dc.type.dcmitype Text en
dc.type.ontasot Pro gradu fi
dc.type.ontasot Master's thesis en
dc.contributor.tiedekunta Informaatioteknologian tiedekunta fi
dc.contributor.tiedekunta Faculty of Information Technology en
dc.contributor.laitos Tietojenkäsittelytieteiden laitos fi
dc.contributor.laitos Department of Computer Science and Information Systems en
dc.contributor.yliopisto University of Jyväskylä en
dc.contributor.yliopisto Jyväskylän yliopisto fi
dc.contributor.oppiaine tietojärjestelmätiede fi

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