User Involvement and Entrepreneurial Action

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dc.contributor.author Heiskanen, Eva
dc.contributor.author Repo, Petteri
dc.date.accessioned 2009-06-03T06:36:27Z
dc.date.available 2009-06-03T06:36:27Z
dc.date.issued 2007
dc.identifier.citation Heiskanen, E. & Repo, P. (2007). User Involvement and Entrepreneurial Action. Human Technology, Volume 3 (2), pp. 167-187. URN:NBN:fi:jyu-2007279. Retrieved from http://www.humantechnology.jyu.fi
dc.identifier.issn 1795-6889
dc.identifier.uri http://hdl.handle.net/123456789/20211
dc.description.abstract Involving users in the innovation process is a subject of much research, experimentation, and debate. Less attention has been given to the limits to user involvement that ensue from specific organizational characteristics. This article explores barriers to the utilization of users’ input in two small companies developing interactive digital applications. We contrast our findings to earlier research involving large companies to identify features of entrepreneurial sensemaking and action that influence the utilization of users’ input. We find that the small companies follow a distinct action rationality, leading to rapid implementation of some user inputs, and defensiveness toward others. Both sets of data also reveal common features that are often overlooked in the literature. We reconceptualize user involvement as a form of interaction between users and innovating companies that is facilitated and constrained by micro-sociological processes, on the one hand, and the nature of the competitive environment, on the other. en
dc.language.iso eng
dc.publisher University of Jyväskylä, Agora Center
dc.relation.ispartofseries Human Technology: An Interdisciplinary Journal on Humans in ICT Environments
dc.relation.uri http://www.humantechnology.jyu.fi
dc.rights © 2007 Eva Heiskanen, Petteri Repo, and the Agora Center, University of Jyväskylä
dc.subject.other user involvement en
dc.subject.other new product development en
dc.subject.other information systems services en
dc.subject.other organizational sensemaking en
dc.subject.other entrepeneurial action en
dc.title User Involvement and Entrepreneurial Action
dc.type Article
dc.identifier.urn URN:NBN:fi:jyu-2007279

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