Unscrambling the Average User of Habbo Hotel

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dc.contributor.author Johnson, Mikael
dc.date.accessioned 2009-06-03T06:21:56Z
dc.date.available 2009-06-03T06:21:56Z
dc.date.issued 2007
dc.identifier.citation Johnson, M. (2007). Unscrambling the “Average User” of Habbo Hotel. Human Technology, Volume 3 (2), pp. 127-153. URN:NBN:fi:jyu-2007277. Retrieved from http://www.humantechnology.jyu.fi
dc.identifier.issn 1795-6889
dc.identifier.uri http://hdl.handle.net/123456789/20209
dc.description.abstract The “user” is an ambiguous concept in human-computer interaction and information systems. Analyses of users as social actors, participants, or configured users delineate approaches to studying design-use relationships. Here, a developer’s reference to a figure of speech, termed the “average user,” is contrasted with design guidelines. The aim is to create an understanding about categorization practices in design through a case study about the virtual community, Habbo Hotel. A qualitative analysis highlighted not only the meaning of the “average user,” but also the work that both the developer and the category contribute to this meaning. The average user a) represents the unknown, b) influences the boundaries of the target user groups, c) legitimizes the designer to disregard marginal user feedback, and d) keeps the design space open, thus allowing for creativity. The analysis shows how design and use are intertwined and highlights the developers’ role in governing different users’ interests. en
dc.language.iso eng
dc.publisher University of Jyväskylä, Agora Center
dc.relation.ispartofseries Human Technology: An Interdisciplinary Journal on Humans in ICT Environments
dc.relation.uri http://www.humantechnology.jyu.fi
dc.rights © 2007 Mikael Johnson and the Agora Center, University of Jyväskylä
dc.subject.other design-use relationships en
dc.subject.other user en
dc.subject.other designer en
dc.subject.other categorization practices en
dc.title Unscrambling the Average User of Habbo Hotel
dc.type Article
dc.identifier.urn URN:NBN:fi:jyu-2007277

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