User-Centered Development of Video Telephony for Servicing Mainly Older Users: Review and Evaluation of an Approach Applied for 10 Years

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dc.contributor.author Väyrynen, Seppo
dc.contributor.author Röning, Juha
dc.contributor.author Alakärppä, Ismo
dc.date.accessioned 2009-06-02T08:52:57Z
dc.date.available 2009-06-02T08:52:57Z
dc.date.issued 2006
dc.identifier.citation Väyrynen, S., Röning, J. & Alakärppä, I. (2006). User-Centered Development of Video Telephony for Servicing Mainly Older Users: Review and Evaluation of an Approach Applied for 10 Years. Human Technology, Volume 2 (1), pp. 8-37. URN:NBN:fi:jyu-2006157. Retrieved from http://www.humantechnology.jyu.fi
dc.identifier.issn 1795-6889
dc.identifier.uri http://hdl.handle.net/123456789/20187
dc.description.abstract A research and development (R&D) approach has been applied to video telephony (VT) in northern Finland since 1994 by broad consortia. The focus has been on the considerable involvement of ergonomics within the engineering and implementation of VT. This multidisciplinary participatory ergonomic R&D approach (PERDA) is described briefly, in general and through two cases. The user-centeredness should be discernible in this sociotechnical systemic entity. A consortium—comprising mainly manufacturers, individual and organizational users of technological products, and R&D organizations—serves as a natural context for product development. VT has been considered to have much potential for enhancing (multimedia) interaction and effective multimodal communication, thereby facilitating many activities of everyday life and work. An assessment of the VT system, called HomeHelper, involved older citizens, as clients or customers, and the staff of social, health, and other services. en
dc.language.iso eng
dc.publisher University of Jyväskylä, Agora Center
dc.relation.ispartofseries Human Technology: An Interdisciplinary Journal on Humans in ICT Environments
dc.relation.uri http://www.humantechnology.jyu.fi
dc.rights © 2006 Seppo Väyrynen, Juha Röning, & Ismo Alakärppä, and the Agora Center, University of Jyväskylä
dc.subject.other ergonomics en
dc.subject.other older users (of technological products) en
dc.subject.other participation en
dc.subject.other research and development en
dc.subject.other usability en
dc.subject.other user-centered design en
dc.subject.other video telephone en
dc.title User-Centered Development of Video Telephony for Servicing Mainly Older Users: Review and Evaluation of an Approach Applied for 10 Years
dc.type Article
dc.identifier.urn URN:NBN:fi:jyu-2006157

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