Usability of ERP Error Messages
Abstract
Usability of complex information system like
enterprise resource planning (ERP) system is still a challenging
area. This is why many usability problems have been found in the
ERP system. In this article, we tried to highlight the 21 usability
problems in ERP error messages by using Nielsen’s heuristics
and inquiry questionnaire methods. Nielsen’s heuristics is a
better for finding a large number of unique usability problems in
different areas. The inquiry questionnaire method has some
constraints, but it is useful for comprehending how the actual
end-users perceive an application.
Main Authors
Format
Articles
Research article
Published
2014
Series
Subjects
Publication in research information system
Publisher
International Journal of Computer and Information Technology
Original source
http://ijcit.com/archives/volume3/issue5/Paper030505.pdf
The permanent address of the publication
https://urn.fi/URN:NBN:fi:jyu-201502111290Use this for linking
Review status
Peer reviewed
ISSN
2279-0764
Language
English
Published in
International Journal of Computer and Information Technology
Citation
- Sadiq, M., & Pirhonen, A. (2014). Usability of ERP Error Messages. International Journal of Computer and Information Technology, 3(5), 883-893. http://ijcit.com/archives/volume3/issue5/Paper030505.pdf
License
Copyright© International Journal of Computer and Information Technology (IJCIT).